PARENT AND FAMILY SURVEY 2022
SUMMARY OF THE PARENT AND FAMILY SURVEY RESPONSES
At Hofstra University Parent and Family Programs, we take your input and feedback seriously to improve your and your student’s experience at our institution. Below are the major results from the Parent and Family Survey 2022.
In our last parent survey in 2022, when we asked Hofstra parents about their satisfaction with the communications from Parent and Family Programs in the Office of the Dean of Students, 89% of surveyed parents were satisfied or very satisfied. 91% considered our Family Link e-newsletter as an important or very important source of information. In addition, 84% of respondents told us that our Hofstra parent website, hofstra.edu/parents, is a very important or important source of information.
In 2022, 85% of respondents felt the Parent and Family Programs telephone or email outlets are very important to important tools in obtaining information. Currently, we are continuing to challenge ourselves, with the help of our Parent and Family Council’s input, to make our communication outlets, especially our parent website and Facebook page, be more user-friendly. In 2022, when we asked how often you communicate with your student, not surprisingly, 86% of respondents use text messaging and calling. Technology enables an increase in the frequency of parent communications with their students. However, we are also aware that students are bombarded with information and are busy with classes, so our office proactively sends you information via these methods.
You've asked for information in different formats but have recently preferred getting it electronically. That is why we provide you with the Hofstra University Parents Facebook page, where we post updates, photographs, and give you an opportunity to connect with other parents. In 2022, 68% of respondents viewed the electronic blog, Hofstra University Family Connection, as a very important to important source of information. We are pleased that you are reading the blog. On the Family Connection Blog, you will find stories from our Hofstra students, information regarding campus events, and important tips to help you mentor your college students. Please read, subscribe, comment on, and contribute articles to the Family Connection blog by emailing us at parents@hofstra.edu. We keep you updated on the many events sponsored by academic, cultural, development, and athletics departments throughout the year via the Family Link e-newsletter; you may subscribe by emailing your student’s name and ID number to us.
Aside from receiving information electronically, you have also told us that you often communicate with offices besides the Parent and Family Programs. 47% of you noted that you have contacted other offices and the majority of these responses stated that you have contacted Student Financial Services, Student Access Services, and Office of Admissions. Click here to access the phone numbers and emails to our various offices and resources.
Most of you are visiting our campus regularly. When asked how often you visit, 52% reported visiting once or twice per semester, 10% visiting about once per month, 5% visiting two to three times per month, and 3% percent traveling once per week or more to campus. We program at least one event for families per semester. In the fall, we have Family Weekend, which includes the Fall Festival Concert and Carnival. In the spring, we have Tulips, Trees, and Trees. The Parent and Family Orientation and Welcome Day take place during the summer. For those parents whose students first enter Hofstra in the spring semester, we offer the Winter Parent and Family Orientation that takes place in January before classes begin.
We will continue striving to improve how we support parents and family members of Hofstra undergraduate and graduate students. Your input and suggestions are always welcome, and we invite you to email us at parents@hofstra.edu.
Hofstra Parents, Hofstra Pride!
Christine Rice, Graduate Assistant for Parent and Family Programs
Branka Kristic, Director of Parent and Family Programs and Assistant Dean of Students