Departmental Publications
Journals (1998 – 2007)
2007 (published and in press)
- Berman, B. (2007 in press). Strategies to Detect and Reduce Counterfeiting Activity, Business Horizons.
- Fink, R.C., W.L. James, & K.J. Hatten (2007 in press). Duration & Relational Choices: Time Based Effects of Customer Performance & Environmental Uncertainty on Relational Choices. Industrial Marketing Management.
- Barak, B. (2007 in press). Age identity: A cross-cultural global approach. International Journal of Behavioral Development.
- Saran, A., C. Guo, & S. Kulviwat (2007, forthcoming). Marketing Strategy in Transition Economies: The Case of India. International Journal of Business Research, 7 (2).
- Lee, E., G.P. Moschis, & A. Mathur, (2007). Stress, Coping, and Consumer Preferences: A Two-Way Transitional Event History Analysis. International Journal of Consumer Studies, 31(4), July, pp. 428-435.
- Fink, R.C., W.L. James, & K.J. Hatten (2007 in press). The Effects of Performance, Environmental Uncertainty and Relational Norms on Customer Commitments to Suppliers over the Duration of Customer-Supplier Relationships, International Journal of Management and Decision Making.
- Mathur, A., G.P. Moschis, & E. Lee (2007 in press). A Longitudinal Study of the Effects of Life Status Changes on Changes in Consumer Preferences. Journal of the Academy of Marketing Sciences.
- Till, B.D. & Wilson, R.T (2007 in press). Airport Advertising Effectiveness: An Exploratory Field Study. Journal of Advertising.
- Till, B.D. & Wilson, R.T (2007 in press). Direct-to-Consumer Pharmaceutical Advertising: Building and Testing a Model for Advertising Effectiveness. Journal of Advertising Research, 47 (3)
- McMellon, C. (2007 in press). Pop! Standout in Any Crowd, The Journal of Consumer Marketing (review of Horn’s book).
- Wilson, R.T (2007 in press). Acculturation and Discrimination in the Global Market Place: The Case of Hispanics in the U.S. Journal of International Consumer Marketing, 20 (1).
- Honeycutt, Jr., E.D., C. DiRienzo, R. Pavlik, & S.T. Thelen (2007 in press). How Realistic Are Student Attitudes Toward Selected Careers. The Journal of Learning in Higher Education.
- Neelankavil, J. & D. Comer (2007). The Best of the Best: Lessons from the Top Performing American Corporations, 1954-2005. Journal of Management Development. 26 (5): 499-515.
- Sherman, E., S.T. Thelen, & L. Schiffman (2007 in press). Impact of Trust on Candidates, Branches of Government and the Media Within the Context of the 2004 U.S. Presidential Election. Journal of Political Marketing.
- McMellon, C. (2007 in press). The 50-Plus Market. The Journal of Product and Brand Management (review of Stroud’s book)
- Hu, J., B.A. Huhmann, & M.R. Hyman (2007). The Relationship between Task Complexity and Information Search: The Role of Self-Efficacy. Psychology & Marketing, 24 (3), 253-270.
- Kulviwat, S., G.C. Bruner II, A. Kumar, S.A. Nasco, & T. Clark (2007, forthcoming), Toward a Unified Theory of Consumer Acceptance of Technology. Psychology & Marketing.
2006
- Niffenegger, P., S. Kulviwat, and N. Engchanil (2006). Conflicting Cultural Imperatives in Modern Thailand: Global Perspectives. Asia Pacific Business Review.Special Issue: Business and Management in South East Asia: Studies in Diversity and Dynamism, 12 (4), 403-420.
- Berman, B. (2006). Developing an Effective Customer Loyalty Program. California Management Review. (Fall), 123-148.
- Berman, B. (2006). Developing an Effective Customer Loyalty Program. Dutch by Holland Management Review. A Dutch translation of the California Management Review article.
- Planchon. J.M., W.L. James, & L. Van Hoof (2006). A Preliminary Examination of Consumer Reactions to Direct To Consumer Prescription Drug Advertising: US and Belgian Perspectives. International Journal of Business Research, 5 (2): 122-130. Paper was also presented at the Annual Meeting of the International Academy of Business and Economics in October 2006, in Las Vegas.
- Kulviwat, S., R.Thakur & C. Guo (2006). An Exploratory Study of Consumer Adoption of Online Shopping: Mediating Effect of Online Purchase Intention. International Journal of E-Business Research, 2 (2), 68-82.
- Hsu, S. H. & S. Kulviwat (2006 forthcoming), An Integrative Framework of Technology Acceptance Model and Personalization in Mobile Commerce. International Journal of Technology Marketing, 1 (4), 393-410.
- Hsu, S.H. & Songpol Kulviwat (2006). Personalization and Customer Satisfaction in Mobile Commerce. Encyclopedia of E-Commerce, E-Government and Mobile Commerce. Idea Group References: Hershey, PA.
- Zhang, Y. & G. Zinkhan (2006). Humor in Television Advertising: Does Audience Involvement Matter? Journal of Advertising.
- Forman, A., D. Lester & D. Loyd (2006). Relationship Avoidance: The Advantage of the Internet. Journal of Business, Industry and Economics.
- Thelen, S., J. B. Ford & E. D. Honeycutt, Jr. (2006). The Impact of Regional Affiliation on Consumer Perceptions of Relationships among Behavioral Construct. Journal of Business Research. 9, 9 September, 965-973.
- Mathur A., G. P. Moschis & E. Lee (2006). Consumer Stress - Handling Strategies: Theory and Research Findings. Journal of Consumer Behaviour.
- McMellon, C. (2006). Web Copy That Sells: Revolutionary Formula for Creating Killer Copy Every Time. The Journal of Consumer Marketing (review of Veloso’s book).
- McMellon, C.A. and M. Long (2006). Sympathy, Patriotism, and Cynicism: How Advertisers and Consumers Reacted after 9/11/01. Journal of Current Issues and Research in Advertising. 28 (2), 1-18.
- Papaioannou, G. & A. Mathur (2006). Editors’ Introductory Comments. Journal of Financial Services Marketing, 10 (May), 83-85.
- Fink. R., L. F. Edelman, K. J. Hatten & W. L. James (2006). Transaction Cost Economics, Resource Dependency Theory and Customer-Supplier Relationships. Journal of Industrial and Corporate Change. 15 (3): 497-529.
- Mathur A., E. Lee & G. P. Moschis (2006 forthcoming). Life-Changing Events and Marketing Opportunities. Journal of Targeting, Measurement and Analysis for Marketing.
- Hu, J., B. A. Huhmann & M. R. Hyman (2006 forthcoming). The Role of Self-Efficacy on the Relationship between Task Complexity and Information Search: An Application of the Resource-Matching Perspective. Psychology & Marketing.
- Long, M, C. A., McMellon, S.D. Clark & L. G. Schiffman (2006 forthcoming). Building Loyalty: An Empirical Examination of Relationship Marketing. Services Marketing Quarterly, 1-17.
- Neelankavil, J. P. & M. Chandra (2006) Strategic and Management Tools for Innovation. Improving Quality of Stakeholder Engagement (January): 13-19.
- Thelen, S., J. B. Ford & E. D. Honeycutt, Jr. (2006 forthcoming). Demographic, Psychographic, and Product Specific Variables Impact on Nationalistic Product Preferenc. Thunderbird International Business Review. 48 (5), September-October.
2005
- Neelankavil, J. P., M. Chandra & J. Ullman (2005) Strategic Tools for Innovation and Their Impact On the Long-Term Success of Modern Corporations. Annual Review of Communications. Vol.58, (Fall), 169-178.
- Berman, B. (2005). Applying Yield Management Pricing to Your Service Business. Business Horizons. (March-April), 169-179.
- Berman, B. (2005). How to Delight Your Customers. California Management Review. (Fall), 129-151.
- Honeycutt, E. D., T. Thelen, S. Thelen & S. K. Hodge (2005) Impediments to Sales Force Automation. Industrial Marketing Management. 34 (4), 313-322.
- Evans, J. & A. Mathur (2005). The Value of Internet Surveys: The Future is Now. Internet Research. 15 (2), 195-219
- Yoo, B. & J. Totten (2005). The Effects of Marketing Education and Individual Cultural Values on the Ethics of a Southern School’s Students. International Journal of Business Disciplines. 16 (2), 73-84.
- Evans, J. (2005). Are the Largest Public Retailers Top Financial Performers? A Longitudinal Analysis. International Journal of Retail & Distribution Management. (11), 842-857.
- Bharadwaj, S., T. Clark & S. Kulviwat (2005). Marketing, Market Growth, and Endogenous Growth Theory: An Inquiry into the Causes of Market Growth. Journal of the Academy of Marketing Science. 33 (3), 347-359.
- Comer D. R. & W. L. James (2005). Business Faculty Members’ Emotional responses to Institutional Service. Journal of the Academy of Business Education, 6 (Spring), 1-10.
- Lee, K. S. & T. Gao (2005). Studying Organizational Commitment with the OCQ in the Korean Retail Context: Its Dimensionality and Relationships with Satisfaction and Work Outcomes. The International Review of Retail, Distribution, and Consumer Research. 15 (4), 375-399.
- Yoo, B. & N. Donthu (2005). The Effect of Personal Cultural Orientation on Consumer Ethnocentrism: Evaluations and Behaviors of U.S. Consumers toward Japanese Products. Journal of International Consumer Marketing, 18 (1/2), 7-44.
- McMellon, C. (2005). The Customer Learning Curve: Creating Profits from Marketing Chaos. The Journal of Product and Brand Management (review of Hellman and Burst’s book), 14(5).
- McMellon, C. (2005).Inclusive Branding: The Why and How of a Holistic Approach to Brands. The Journal of Product and Brand Management (review of ____________’s book), 14(1), 74-75.
- McMellon, C. (2005).Defending the Brand; Aggressive Strategies for Protecting Your Brand in the Online Arena. The Journal of Product and Brand Management (review of Murray’s book), 14(1).
- James, W. L., A. J. Kover, B. S. Sonner & J. P. Keeler (2005). Some Insights into the Reliability and Validity of The Ayer Battery of Emotional Responses. Journal of Targeting, Measurement and Analysis for Marketing. 13 (4), 374-382.
- Mathur A., & G. P. Moschis (2005). Antecedents of Cognitive Age: A Replication and Extension. Psychology & Marketing. 22 (12), 969-994.
2004
- Thelen, S., S. Mottner & B.Berman (2004). Data Mining: Following the Trail to Marketing Gold. Business Horizons. (November/December), 25-33.
- Berman, B. (2004). Strategies to Combat the Sale of Gray Market Goods. Business Horizons. (July-August), 51-60.
- McMellon, C.A. & I. Eftimov (2004). Exploring the Determinants of the Media Negotiation Process: A Qualitative Study. Current Issues and Research in Advertising. 26 (2), 27-39.
- Jantan, M. .A, E. D. Honeycutt, S. Thelen & A. Attia, The Effect of Managerial Sales Training on Sales Managers' Performance: Comparison of Global and Domestic Firms in Malaysia. Industrial Marketing Management. 33 (7), 667-673.
- Minjoon, J., J. Hu and R. T. Peterson (2004). A Comparison of Information Searchers and E-shoppers on the Perceptions of E-shopping Factors: An Assessment. International Journal of Internet Marketing and Advertising, 1 (2), 204-228.
- Hatten, K. J. W. L. James & D. G. Meyer (2004). The Longevity of the Performance Effects of the Miles and Snow Strategic Archetypes: A Ten-Year Perspective in US Banking. International Journal of Management and Decision Making. 5 (2-3), 196-215.
- Berman, B. & S. Thelen (2004). A Guide to Developing and Managing a Well-Integrated Multi-Channel Retail Strategy. International Journal of Retail and Distribution Management. 32 (3), 147-156.
- Yoo, B. & S-H. Lee (2004), The Buyers of Counterfeit Products in South Korea. Journal of International Business and Law. 3 (1), 95-112.
- Thelen, S. & E. D. Honeycutt (2004). Assessing National Identity in Russia Utilizing the NATID Scale. Journal of International Marketing. 12 (2), 58-82
- Kulviwat, S. & C. Guo & N.Engchanil (2004). Online Information Search: A Critical Review and Assessment. Journal of Internet Research: Electronic Networking, Applications and Policy.14 (3), 245-253.
- McMellon, C. A. & M. Long (2004). Exploring the Determinants of Retail Service Quality on the Internet. Journal of Services Marketing. 18(1), 78-90.
- James W. J., C. A. McMellon & G. Torres-Baumgarten (in press). Dogs and Cats Rule: A New Insight into Segmentation. Journal of Targeting, Measurement and Analysis for Marketing. 13 (1), 1-8.
- Forman, A., D. Lester & D. Loyd (2004). Internet Shopping and Buying Behavior of College Students. Services Marketing Quarterly. 27 (3); 2004.
2003
- Peterson, R. T. & J. Hu (2003). Analyzing Historical Industry Behavior in Marketing Management and Strategy Courses: A Guide for Contemporary Educators. Academy of Educational Leadership Journal, 7 (1), 43-58.
- Barak, B., A. Mathur, Y. Zhang, K. S. Lee & E. Erondu (2003) Age Satisfaction in Africa and Asia: a Cross-Cultural Exploration. Asia Pacific Journal of Marketing & Logistics. Vol. 15 (1/2), 3-26.
- Berman, B. (2003). Are You Ready to Implement a Successful E Commerce Strategy. Ekonomika predazeca [Journal of the Association of Yugoslav Economists]. (January-February 2003), 12-19 (in Serbian].
- Evans, J. (2003). The Strategic Role of the Internet: A Marketing Perspective. Ekonomika preduzeca [Journal of the Association of Yugoslav Economists]. (January-February), 5-11 (in Serbian].
- James W. L. (2003). Upotreba Interneta U Realizaciji Istrazivanja
Marketinga [Using the Internet to Conduct Marketing Research], Ekonomika preduzecam [Journal of the Association of Yugoslav Economists]. 65 (Januar-Februar), 20-25. (in Serbian].
- Long, M., S. D. Clark, L.G. Schiffman & C.A. McMellon (2003). In the Air Again: Frequent Flyer Relationship Programs and Business Travelers’ Quality of Life. International Journal of Travel Research. 5 (6), 421-423.
- Dou, W., B. Yoo, & M. L. Yu (2003). Consumer Patronage of Ethnic Portals. International Marketing Review. 20 (6), 661-677.
- Yoo, B. & R. Mandhachitara (2003). Estimating Advertising Effects on Sales in a Competitive Setting. Journal of Advertising Research. 43 (Spetember), 310-321.
- Neelankavil, J. P. & V. T. Alganar (2003). Strategic Resource Commitment of High Technology Firms: An International Comparison. Journal of Business Research. 56 (5), 493-502
- Mathur, A., G. P. Moschis, & E. Lee (2003). Life Events and Brand Preference Changes. Journal of Consumer Behaviour. 3 (2), 129-141.
- Yoo, B., D. K. Schuler & G. A. Sneide (2003). Do Information Technology-Savvy Salespeople Sell More? Journal of Marketing Management, 13 (1), 14-22.
- Honeycutt, E. D. & S. Thelen (2003). Marketing Career Preparation in the Philippines. Marketing Education Review. 13 (3), pp. 65-73
- Schiffman, L G., E. Sherman & M. Long (2003).Towards a Better Understanding of the Interplay of Personal Values and the Internet. Psychology & Marketing. 20 (2), 169-185.
2002
- Berman, B. (2002). Should Your Firm Adopt a Mass Customization Strategy? Business Horizons. (July-August), 51-60.
- McMellon, C.A. & L.G. Schiffman. (2002). Cybersenior Empowerment: How Some Older Individuals are Taking Control of Their Lives. Journal of Applied Gerontology. 21 (2), 157-175.
- Dadzie, K. Q., W. J. Johnston, B. Yoo, and T. G. Brashear (2002), Measurement Equivalence and Applicability of Core Marketing Concepts Across Nigerian, Kenyan, Japanese and U.S. Firms: An optimal Scaling Approach. Journal of Business and Industrial Marketing, 17 (6), 430-455.
- Pesch, M. J., B. Yoo & V. Osendorf (2002). Bo Diddley’s. Journal of the International Academy for Case Studies. 8 (2), 29-35 (Teaching notes are published in 8 (3), 107-117).
- Pesch, M. J., B. Yoo & Vicki Osendorf (2002), Gilbert Printing. Journal of the International Academy for Case Studies. 8 (5), 39-44 (Teaching notes are published in 8 (7), 43-50).
- Mottner, S., S. Thelen & K. Karande (2002).An Exploratory Study of Internet Retailer Typologies. Journal of Marketing Channels. 10 (1), 3-23
- Berman, B. & A. Sharland (2002). The Teaching of Relationship Marketing Concepts in Introductory Undergraduate Marketing Principles and Graduate Introductory Marketing Courses. Journal of Marketing Education. (August), 125-134.
- Yoo, B. & N. Donthu (2002). The Effects of Marketing Education and Individual Cultural Values on Marketing Ethics of Students. Journal of Marketing Education. 24 (August), 92-103.
- Thelen, S. & K. R. Coulson (2002). Diagnosing Russian National Character utilizing Clark's Comprehensive Framework. Journal of Marketing Management. 12 (1) Spring, 19-31
- Yoo, B. & R. E. Sibley (2002). Dynamic Co-Existence of Company-Owned and Franchised Outlets: A Framework of the Franchisor Perspective. Journal of Marketing Management. 12 (2), 23-38.
- Sherman, E. & L. G. Schiffman(2002). Political Marketing Research in the 2000 U.S. Election. Journal of Political Marketing. 1 (2-3), Spring, 53-68.
- Yoo, B. & N. Donthu (2002). Testing Cross-Cultural Invariance of Brand Equity Creation Process. Journal of Product & Brand Management. 11 (6), 380-398.
- Schiffman, L G., E. Sherman & N. Kirpalani (2002). Trusting Souls: A Segmentation of the Voting Public. Psychology and Marketing. 19 (12), 993-1008
- Yoo, B. (2002). Cross-Group Comparisons: A Cautionary Note. Psychology & Marketing. 19 (April), 357-368.
2001
- Evans, J. R. & B. Berman (2001). Conceptualizing and Operationalizing the Business-to-Business Value Chain. Industrial Marketing Management.30 (February), 135-148.
- Mathur, A., Y. Zhang, & J. P. Neelankavil (2001). Critical Managerial Motivational Factors: A Cross Cultural Analysis of Four Culturally Divergent Countries. International Journal of Cross-Cultural Management. 1 (3), 251-267.
- Evans, J.R. & I. L. Haase (2001) Online Business Education in the 21st Century: An Analysis of Potential Target Markets. Internet Research. 3, 246-260.
- James, W. L. & B.S. Sonner (2001). Just Say No to Traditional Student Samples. Journal of Advertising Research. 41, 5 (September/October), 63-71.
- Mathur A., B. Barak, Y. Zhang, & K.S. Lee (2001). A Cross-Cultural Procedure to Assess Reliability and Measurement Invariance. Journal of Applied Measurement. 2 (3), 241-255.
- Lee, E., G. P. Moschis & A. Mathur (2001). A Study of Life Events and Changes in Patronage Behavior. Journal of Business Research. 54 (1), 25-38.
- Yoo, B. & N. Donthu (2001). Developing and Validating a Multidimensional Consumer-Based Brand Equity Scale. Journal of Business Research. 52 (April), 1-14.
- Flynn, D. & A. Forman (2001). Venture Capital Involvement in Their New Venture Organizations: An Analysis By Life Cycle Stage. Journal of Developmental Entrepreneurship. 6 (1).
- Thelen, S. & A. Zhuplev (2001). A Comparison of Russian and American Approaches to Ethical Issues in Russian Small Businesses. Journal of East-West Business. 7 (4), 29-54
- McMellon, C. A. & L. G. Schiffman (2001). Cybersenior Research: A Practical Approach to Data Collection. Journal of Interactive Marketing. 15(4), 46-55.
- Evans, J. R. (2001). The Emerging Role of the Internet In Marketing Education: From Traditional Teaching to Technology-Based Education. Marketing Education Review. (Fall) 1-14. (available online at http://cbpa.louisville.edu/mer/JREmer.pdf)
- Barak, B., A. Mathur , Y. Zhang, & K.S. Lee (2001). Perceptions of Age-Identity: A Cross-Cultural Inner-Age Exploration. Psychology & Marketing. 18(10), 1003-1029
- Sherman, E., L. G. Schiffman & A.Mathur (2001). The Influence of Gender on the New Age Elderly’s Consumption Orientations. Psychology & Marketing. 18(10), 1073-1089.
- Thelen, S. (2001). The Internet as a Channel for Market Research: Avenues for Future Research. Quarterly Journal of Electronic Commerce. 2 (3), 215.
- Yoo, B. & N. Donthu (2001). Developing a Scale to Measure the Perceived Quality of an Internet Shopping Site (SITEQUAL. Quarterly Journal of Electronic Commerce. 2 (1), 31-47.
2000
- Evans, J. & I. L. Haase (2000).What’s Ahead for Online Higher Education: A Consumer Perspective. Futures Research Quarterly. 16 (3).
- Yoo, B., N. Donthu & S. Lee (2000). An Examination of Selected Marketing Mix Elements and Brand Equity. Journal of the Academy of Marketing Science. 28 (April), 195-211.
- Neelankavil, J. P., A. Mathur & Y. Zhang (2000). Determinants of Managerial Performance: A Cross-Cultural Comparison of Middle Managers from Four Countries. Journal of International Business Studies
- Buda, R. & Y. Zhang (2000). Consumer Product Evaluation: the Interactive Effect of Message Framing, Presentation Order, and Source Credibility. Journal of Product and Brand Management. 9 (4), 229-240.
1999
- Berman, B. (1999). Planning for the Inevitable Product Recall. Business Horizons.(March-April). 69-78.
- Zhang, Y. & R. Buda (1999). The Moderating Effects of Need for Cognition and Source Credibility on Positively versus Negatively Framed Advertising Messages. Journal of Advertising. 28 (2), 1-15.
- McMellon, C. A. (1999). Integrating University, Community, and Student Goals in an Advertising Skills Course. Journal of Advertising Education. 3 (Spring), 9-15.
- Dadzie, K. Q., W. J. Johnston, E. W. Dadzie & B. Yoo (1999). Influence in the Organizational Buying Center and Logistics Automation Technology Adoption. Journal of Business & Industrial Marketing. 14 (5/6), 433-444.
- Evans, J. & V. E. King (1999). Business-to-Business Marketing and the World Wide Web: Planning, Managing, and Assessing Web Sites Industrial Marketing Management. 28 (June), pages 343-358.
- Barak, B. & D. Rahtz (1999). Perceived Youth: Appraisal and Characterization. The International Journal of Aging & Human Development. 49 (3), 231-257.
- Mohamed, A. A., H. A. Conley & B. Yoo (1999). Perceptions of Child Care Center Owners in Chicago: Implications For Public Policy. International Journal of Sociology and Social Policy. 19 (7/8), 100-113.
- Mathur, A. (1999). Adoption of Technological Innovations by the Elderly: A Consumer Socialization Perspective. Journal of Marketing Management. 9(3), Winter, 21-35.
- Mathur, A. & G. P. Moschis (1999). Exploring the Intergenerational Caregiver Market: A study of Family Care Providers for the Elderly. Journal of Marketing Theory and Practice. 7 (Summer), 76-86.
- Mathur, A. & G. P. Moschis (1999). Socialization Influence on Preparation for Late Life. Journal of Marketing Practice: Applied Marketing Science. 5(6/7/8), 163-176.
- Mathur, A. & G. P. Moschis & E. Lee (1999). Stress and Consumer Behavior: Coping Strategies of Older Adults. Journal of Marketing Practice: Applied Marketing Science. 5 (6/7/8), 233-247.
1998
- Lee, K. S. & A. Mathur (1998) Formalization, Role Stress, Commitment, and Work Outcomes: An Empirical Analysis of South Korean Workers. Journal of Asia-Pacific Business.
- Donthu, N. & B. Yoo (1998). Cultural Influences on Service Quality Expectations. Journal of Service Research. 1 (November), 178-185.
- Barak, B. (1998). The Inner Ages of Middle-Aged Prime-Lifers. The International Journal of Aging & Human Development. 46 (3),189-228.
- Mathur, A. (1998). Incorporating Choice into an Attitudinal Framework: Cross-Cultural Extension and Additional Findings. International Journal of Consumer Marketing. 10(4), 93-110.
- Sachdev, H., A. Mathur & E. Lee (1998) Age-Related Differences in Cognitive Responses: Multitheoritical Perspectives and Additional Findings. The Journal of the Association of Marketing Educators. 2 (1), 38-54.
- Yoo, B., N. Donthu & B. K. Pilling (1998). Channel Efficiency: Franchise versus Non-Franchise Systems. Journal of Marketing Channels. 6 (3/4), 1-15.
- Donthu, N. & B. Yoo (1998). Retail Productivity Assessment Using Data Envelopment Analysis. Journal of Retailing.74 (Spring), 89-105.
- Mathur, A., E. Sherman & L. G. Schiffman (1998). Opportunities for Marketing Travel Services to New Age Elderly. Journal of Services Marketing. 12 (4), 265-277.
- Mathur, A. (1998). Examining Trying as a Mediator and Control as a Moderator of Intention--Behavior Relationship. Psychology & Marketing. 15 (3), 241-259.