Student Voicemail Training

To Initialize Mailbox

• Dial 3-5000, hit the # key and enter your 5-digit extension
• Enter temporary password 1-2-3-4-5, then press #
• Change to your own personal password, then press #
• Record your first and last name, press #
• Record a personal greeting, then press #

To Retrieve Messages

• Dial 3-5000, hit the # key and enter your 5-digit extension
• Enter personal password
• Press 1 to review your messages.
• While reviewing your messages you may do the following:
  • Press 3 to fast forward a message 3 seconds
  • Press 1 to rewind a message 3 seconds
  • Press 3-3-7 to fast forward to the end of a message and delete the message 
• At the the end of each message you have the following options:
  • Press 7 to erase the message
  • Press 8 to reply to the message
  • Press 9 to save the message for up to 10 days
  • Press 0 to hear more options
  • Press 4 to replay the message
  • Press 5 to get envelope information
  • Press 6 to send a copy of the message

NOTE: You can receive up to 10 messages at one time before your mailbox becomes full. Once your mailbox becomes full, you must delete messages before you can receive any more.

To Send a Message

• Dial 3-5000, hit the # key and enter your 5-digit extension
• Enter personal password
• Press 2 to send a message
• Record your message, then press #
• Enter the mailbox number of the person to receive the message. If you do not know the mailbox number you press # and use the spell by name directory.

Personal Options

Personal options give you the ability to change your recorded name, greeting or password at any time.

To Record a New Name

• Dial 3-5000, hit the # key and enter your 5-digit extension
• Enter personal password
• Press 4 for personal options
• Press 3 to record greeting
• Press 3 to change recorded name
• Follow the directions of the recorded voice

To Change Personal Password

• Dial 3-5000, hit the # key and enter your 5-digit extension
• Enter personal password
• Press 4 for personal options
• Press 2 to change administrative options
• Press 1 to establish or change passwords
• Press 1 to enter personal password
• Follow the directions of the recorded voice

Voicemail Troubles

If you have any problems or questions, dial "0" and the Hofstra Operator will be happy to assist you.