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Home > StudentServ > CC > Chelp

Click here to watch a 3-minute video tutorial describing this new feature.

In response to the increasing volume of spam, the Computer Center is installing a new spam e-mail filtering system. This system will filter out most spam and any e-mail containing viruses. You will now be able to send and receive zip file attachments. Spam e-mail will be held in a quarantine queue for your review.

Each morning, you will receive an e-mail with a list of messages quarantined as spam. This message will come from the address spamreport@hofstra.edu and contain the subject, "Hofstra Spam Report."

The Hofstra Spam Report allows you to perform one of three actions on each spam message:

You can Release a message from the quarantine to review it in your inbox. This is a ONE TIME option and, unless you move it to the Safelist, you will continue to see this e-mail address in quarantine.

You can choose the Safelist option if you want to receive mail from this e-mail address in the future.

You can indicate that the message is Not Spam. This option sends the message to the developers of the spam filtering system to be reviewed and possibly create a filter that allows this e-mail address safe passage into your e-mail inbox in the future. Please note: You will continue to see this e-mail address in quarantine until the review by the developers is complete.

You will receive a Hofstra Spam Report only if a message has been considered spam by the system.

No action on your part is required to enjoy the benefits of this new system. Spam filtering will begin on Thursday, March 3, 2005. The changes to our mail system may take up to 3 days to reach all mail servers on the Internet. If, after Monday, March 7, 2005, you are still receiving spam, please contact the Help Desk at (516) 463-7777 for assistance.