| How
do I print? |
The easiest way to print is to hold down Ctrl while pressing
P on the keyboard. You can also go the File
menu and select Print...
|
| How
do I know if I have a local or network printer? |
A network printer is attached to the Hofstra network and is shared by
multiple users. A local printer is directly connected to your computer.
|
|
How do I install
a network printer on an on-campus computer.
|
|
- Click on the Start
menu, go to Settings and select Control Panel.
(Some users may need to select Printers and Faxes from
the Start menu. If this is the case, please skip step two).
- Double-click on
Printers and Faxes from the Control Panel.
- Click on Add
Printers located on the left side of the window.
- The Add Printer Wizard
will open. Click Next.
- Select the radio button
located next to 'A network printer, or a printer attached to another
computer.' Then click Next.
- You will be asked "What
printer do you want to connect to?" The radio button should be
set to Browse as default. Click Next.
- Double-click through
the tree starting from NDPS Controlled Access Printer >
Hofstra > HU > Printers >
Employees.
- Search for the printer
you need installed. Printers are listed by each department's prefix and
building number, followed by the printer model. Click the printer you
need installed and click Next.
- You will be prompted
with a security warning. Click Yes. You will need to
wait approximately 30 seconds while the printer installs.
- After the installation
is complete you will be prompted with the question of whether to set
the printer as a default printer. Click either the Yes
or No button, then click Next.
- To complete the installation
process, click Finish.
|
| Which
printers do I have access to? |
Most users are assigned rights to printers within their department. If
you are unsure of which printer you can connect to, please contact
the Help Desk.
|
| What
should I do if I can't print? |
Please make sure you have a printer installed. If a printer is installed
and you still cannot print, please try restarting your computer and try
again; restarting the computer re-establishes any lost connection that
your computer may have incurred.
|
| What
should I do if printouts appear smeared or light in color? |
Smearing can occur from a bad toner cartridge. Printouts that appear
light can indicate low ink in the toner catridge. In both cases, please
try replacing the toner catridge.
|
| How
do I turn on my printer? |
|
The power button is usually labeled and is found on the front, top or
side of the machine.
|
| How
do I remove a paper jam? |
|
Printer jams can occur in several locations in the printer. Check the
following common locations for jams:
|
- All trays
- Any accessible
panel that opens and does not require a screwdriver
|
Jammed paper can normally
be removed by gently pulling in the direction away from the printer.
If paper is unreachable or cannot be found, and the printer
still reads the error "Printer Jam," please contact the Help
Desk for assistance.
|
| How
can I tell if the printer is online or offline? |
|
When a printer is online, the status on the printers LCD screen will display
the word "Ready" or "Online," indicating that the printer
is functioning properly and ready to receive print request. When a printer
is offline, it is ready to have its settings changed and will display
"offline."
|
