Symptom: Pop-up blockers including Google Toolbar, Yahoo Companion Toolbar, or MSN Toolbar may prevent you from accessing certain pages on the Hofstra Portal.

Reason: The Portal opens new windows for some services such as Blackboard. These new windows may not open correctly with pop-up blockers enabled.

Fix: If you are having trouble navigating through the MyHofstra Portal Web pages and believe that your pop-up blocker is the cause, please see below for directions explaining how to disable some common pop-up blockers.

You may disable the pop-up blocking feature on a per-session basis by holding the CTRL key as you click on a link to navigate to a new page.

To disable the pop-up blocking feature on a Web site permanently, click the Pop-Ups blocked button on the Google Toolbar. You will notice the words on the button change from Pop-Ups blocked to Site Pop-Ups allowed. This will enable pop-ups for that Web site.

changes to:

In the Pop-Up Blocker menu, you can select Enable Pop-Up Blocker to check or uncheck the menu item to either disable or enable the Pop-Up Blocker.

A check symbol next to Enable Pop-Up Blocker indicates that the Pop-Up Blocker is active. No check indicates that it is disabled, which means that pop-ups will be allowed.

Toolbar

To allow one pop-up window for current page:

After you open a Web page, hold down the CTRL key and press the F5 key (to refresh the page). A single pop-up window for the link will be allowed.

To allow pop-up windows on the current Web site:

On the Pop-Up Guard menu, click Allow Pop-ups for this Site.

To allow pop-up windows on specific Web sites or intranet sites:

1. On the MSN Toolbar, click to the right of the Pop-Up Guard button, and then click Pop-Up Guard Settings.
2. Click the Allow List tab.

In the text box, type the Web address (URL) of the Web site where you want to allow pop-up windows, and then click Add.