Frequently Asked Questions |
| Who
can use ResNet services? |
| Any Hofstra University student living in campus residence halls can have access to the Hofstra Network. There is a high speed data network port available for
each room occupant. |
| What
do I do to get my computer connected? |
|
| What
will I need to purchase? |
|
| Can
I use Windows 3.1? |
| No, as of January 1998, Windows 3.1 is no longer supported. ResNet recommends using Windows XP
or later for faster installation, easier maintenance and more stability. |
| How
do I get help? |
| Contact a ResNet Technician by calling the ResNet Office at x3-3000, Monday through Friday 9:00am - 5:00pm. |
| How
do I know if I'm connected to the network? |
| Go to Start -> Run and type "winipcfg" and check if the
IP Address is filled with numbers. Also hit release and renew, if numbers do not appear, you have lost your connection.
An IP address is a unique string of numbers that
identifies a computer on the Internet. These numbers are usually shown in groups separated by periods, like this: 147.4.12.3. All resources on the Internet must have an IP
address--or else they're not on the Internet at all.
See more information in our Getting Connected packet |
| What
if I forget my E-Mail password? |
| If you forget your password, you can have it reset by stopping
by the ResNet
Office in room 110 Student Center or the Student Computing Services office in
. |
