If you are having any difficulty using this website, please contact the Help Desk at Help@nullHofstra.edu or 516-463-7777 or Student Access Services at SAS@nullhofstra.edu or 516-463-7075. Please identify the webpage address or URL and the specific problems you have encountered and we will address the issue.

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Welcome to Hofstra University's Help Desk

The Help Desk provides computer assistance to the Faculty, Staff and Administration of the Hofstra Community.

Our goal is to:

  • Assist you with issues concerning your computer hardware and software and connecting to university resources.
  • Provide telephone, in person or remote assistance with your Hofstra email account, the My.Hofstra.edu portal, Hofstra Online Information System and Banner Proper.

Call Center Hours (516-463-7777)

  • Monday - Friday: 8 a.m. to 5 p.m. 
  • Summer hours are Monday – Thursday 8 a.m. to 5 p.m. and Fridays 8 a.m. to 4 p.m.

Walk-In Service Hours (107 McEwen Hall)

  • Monday - Friday: 9 a.m. - 5 p.m.
  • Summer hours are Monday - Thursday 9 a.m. to 5 p.m. and Fridays 9 a.m. to 4 p.m.
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107 McEwen Hall

Have a question that you need answered?
We can help!
Call the Help Desk at (516) 463-7777 or open a Help Desk ticket by sending an email to Help{at}Hofstra.edu.


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