Director of Educational & Research Technology Services

School/Division: Information Technology
Full-Time or Part-Time: Full-Time
About Hofstra Hofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the world who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers. Hofstra University is an equal opportunity employer committed to fostering diversity in its faculty, administrative staff and student body. We especially encourage women, people of color, members of the LGBTQ+ community, veterans and people with disabilities to apply.
Description: Academic Computing Services at Hofstra is responsible for supporting faculty and students in their use of technology in instruction, learning, and research. Its mission is to provide leadership in the strategic use of technology to support faculty and students; provide a highly reliable technology infrastructure; and to consistently provide a very high level of support in teaching, learning, research and scholarly activities. Support includes:

Developing, in collaboration with faculty, a vision of how Hofstra University’s teaching learning and scholarly activities are to be supported by technology and related technical services.
Working with faculty to integrate technology into the curriculum and provide expertise in the application of emerging technologies.
Providing leadership in identifying new technologies of interest to faculty.
Providing training on topics of interest to faculty to promote the use of technology.
Providing expert consulting and support in key areas of technology of relevance to research and related grant opportunities.
Supporting students use of advanced software by providing, through Learning Support, tutors to assist students.
Providing technical support for software and hardware used in the classroom.
Serving as the faculty and student advocate in all Information Technology Department operational and planning decisions.
Collaborate across disciplines and build strong relationships with faculty and administration.
Navigate complex budgetary and staffing challenges to provide creative solutions while being a responsible steward of University resources.

The Director of Educational & Research Technology Services reports to the Vice President for Information Technology and works collaboratively with the other units within the Information Technology Department. The Director is responsible for 15 full time staff members comprised of instructional designers, instructional technologists, student computing service managers, and approximately 20 student assistants. The Director is also responsible for the management of the Educational Technology Center, Student Services such as the Technical Support Center, Learning Support and Repair Center, and student printing (PridePrint). The Director will also be involved in overseeing two open access labs and working collaboratively with other teams and schools in overseeing technology equipped classrooms and teaching labs throughout the campus.

The Director works closely with the Senate Committee on Academic Computing, and technology committees of the individual colleges, which serve in an advisory role to the Information Technology Department on the technology needs of the Hofstra faculty and students.
Qualifications: Higher Education experience required with teaching experience preferred.
Administrative experience in higher education preferred.
Excellent oral and written communication skills.
Demonstrated ability to provide customer-centric technical support.
A thorough understanding of the technologies appropriate for use in higher education teaching, learning, and scholarship.
Successful candidates must possess strong leadership and management skills, have demonstrated experience managing technology projects, and have strong skills in the use of technology in the classroom and online.
Experience with Learning Management Systems and Databases.
Proven skills in managing staff, budgets, and complex projects.
Master's Degree required. Terminal degree strongly preferred.
Involvement in academic technology organizations such as EDUCAUSE and NERCOMP.
Application Instructions: For consideration, please send your resume to ccjobs@hofstra.edu. Please include a cover letter outlining your vision for using technology to support the teaching, learning and scholarship of a university. Also, please include your compensation requirements in your letter.
Voluntary Self-Identification All applicants are invited to complete the three (3) voluntary self-identification forms
Deadline: Open until filled
Date Posted: 03/06/2017
Posting Number: 898866-17

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.