Communications

This is 100% confidential. No one will know who you are, where you live, etc. Most questions below ask you to check a box. Others ask you to write a brief response. If you have questions, please e-mail me at: frank.bowe@hofstra.edu

Questions About What You Have

1. Do you have and use a TTY? At home?
Yes
No

Do you have and use a TTY? At your office?
Yes
No

2. Do you use the relay to make and receive phone calls? At home?
Yes
No

Do you use the relay to make and receive phone calls? At your office?
Yes
No

3. Do you have and use e-mail? At home?
Yes
No

Do you have and use e-mail? At your office?
Yes
No

4. Do you use instant messaging (IM)? At home?
Yes
No

Do you use instant messaging (IM)? At your office?
Yes
No

5. What kind of Internet connection do you have -- at home?
Dial-up
DSL
Cable modem
Other
None

What kind of Internet connection do you have -- at your office?
Dial-up
DSL
Cable modem
Other
None

Questions About Your Daily Communications
The questions below ask about your everyday life -- now and 3 years ago.

6. Do you use e-mail more today than 3 years ago? (e.g., for communications that you used to do via TTY and/or relay) At home?
Yes
No

At your office?
Yes
No

7. About how many e-mails do you send and receive each day of the work week (Monday thru Friday)? At home?


At your office?


8. Do you use instant messaging (IM) more than you did 3 years ago? (e.g., for communications that you used to use TTY and/or relay for) At home?
Yes
No

At your office?
Yes
No

9. About how many IM's do you send and receive each day of the work week (Monday thru Friday)? At home?


At your office?


10. If you use IM a lot, briefly explain why. What about IM do you like? Why do you prefer it over other ways to communicate with people? How do you use IM at work? Does it make you better at work?


11. If you have DSL or cable modem or other high-speed connections (e.g., T1) at home, do you these make IM more valuable to you (e.g., helps you to communicate with people better, faster, etc., because these are "always on")?
Yes
No

If you have DSL or cable modem or other high-speed connections (e.g., T1) at your office, do you these make IM more more valuable to you (e.g., helps you to communicate with people better, faster, etc., because these are "always on")?
Yes
No

If you answered "Yes" above for home and/or office, briefly explain why:


12. If you have DSL or cable modem or other high-speed connections (e.g., T1) at home, do you think these make IM less valuable to you (e.g., more of a bother than it's worth)?
Yes
No

If you have DSL or cable modem or other high-speed connections (e.g., T1) at your office, do you think these make IM less valuable to you (e.g., more of a bother than it's worth)?
Yes
No

If you answered "Yes" above for home and/or office, briefly explain why:


13. If you DO NOT have DSL or cable modem or other high-speed connections (e.g., T1) at home or at your office, do you think being able to IM people all day (because of "always on") appeals to you?
Yes
No

If you answered "Yes" above for home and/or office, briefly explain why:


14. Have you ever used video and IM simultaneously? Microsoft Windows XP (Messenger) offers this. Do you find it useful? What do you like about it?


General Information
These questions ask for background information for statistical use only:

15. Your state:


Your ZIP code:


16. You describe yourself as (check one):
Deaf
Hard of hearing
Hearing

17. Your highest level of education:
High school
Some college
College grad
Grad school

18. Your household income level:
Under $25,000
$25,000 - $50,000
$50,000 - $75,000
$75,000 - $100,000
Over $100,000

19. Your age (years):
Under 25
25 to 40
41 to 55
56 to 65
Over 65

20. Any closing comments?

Thank you!!!!!