If you are having any difficulty using this website, please contact the Help Desk at Help@nullHofstra.edu or 516-463-7777 or Student Access Services at SAS@nullhofstra.edu or 516-463-7075. Please identify the webpage address or URL and the specific problems you have encountered and we will address the issue.

Lost or Stolen Cards

In the event that you lose your HofstraCard or it is stolen, you may deactivate it on the Hofstra Online Information System under the HofstraCard Services section, located in the Hofstra Portal (My.Hofstra.Edu). After confirmation, the card will then be deactivated and will not be useable until you come in to our office with the card or request a replacement. Once you receive the new card, please go to the library so they may update your barcode in the system.

Please note: Once a new card has been issued, even if you find an old card, we cannot reactivate it for you, as the card system does not permit a card to be reissued. Because students are permitted to possess only one HofstraCard, the Office of HofstraCard Services will confiscate any card determined to be superseded by a newer issuance.

Replacement ID Cards

The fee to replace your lost HofstraCard is $25.00. Cards with normal wear and tear, or deemed to be defective, will be replaced free of charge.