Help Desk Technician

School/Division: Law School Information Services
Category: Undergraduate Assistant
Full-Time or Part-Time: Part-Time
Duties and Skills: Provides first-line hardware, software, networking and printer support to faculty, administrators, staff and students of Hofstra Law School.

Escalates problems as needed to supervisor.

Prepares and configures computer equipment, including installation of appropriate software.

Inventory maintenance of all hardware devices.

Training will be provided but hiring preference will be for people who have help desk support and advanced technical skills.

Hours: Flexible
Start Date: May 29, 2018
Qualifications: Required Skills:
Has a basic familiarity with computers and a willingness to learn during training.
Experience with Microsoft Windows, MAC OS-X and Microsoft Office.
Strong customer service and ability to work under pressure.

Desired Skills (one or more):
Knowledge in hardware and networking, with particular emphasis on wireless networking.
Knowledge in classroom technology support (Computer Projector, Sound systems, screen capture technology)
Knowledge of database design and management, SQL, MS Access, VBA
Knowledge of Web programming (Java, JSP, PhP, HTML, CSS)
Technical and development knowledge of mobile operating system “iOS”
Instructional technologies/Graphic designing knowledge
Help Desk experience preferred, but not required
IT or Computer Science major is preferred, but not required
Compensation: 10.00/hr
Requested Information: Please send resume to coordinator listed below.
Application Instructions: Email your cover letter and resume to shazam.mohammed@Hofstra.edu.
Deadline: Open until filled
Date Posted: 05/10/2018

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.