Assistant Director of Information Technology Services

School/Division: Maurice A. Deane School of Law
Office: Information Technology Services
Full-Time or Part-Time: Full-Time
About Hofstra Hofstra University is a nationally ranked and recognized private university in Hempstead, N.Y. that is the only school to ever host three consecutive presidential debates (2008, 2012 and 2016). At Hofstra, students get the best of both worlds. Our campus is a leafy oasis just a quick train ride away from New York City and all its cultural, recreational and professional opportunities. We offer small classes and personal attention, with the resources, technology and facilities of a large university. Students can choose from more than 160 undergraduate program options and 165 graduate program options in the liberal arts and sciences, education, health professions and human services, the Peter S. Kalikow School of Government, Public Policy and International Affairs, the Fred DeMatteis School of Engineering and Applied Science, the Frank G. Zarb School of Business, the Lawrence Herbert School of Communication, the Maurice A. Deane School of Law, the Hofstra Northwell School of Nursing and Physician Assistant Studies, and the Donald and Barbara Zucker School of Medicine at Hofstra/Northwell. Hofstra University is a dynamic community of more than 11,000 students from around the world who are dedicated to civic engagement, academic excellence and becoming leaders in their communities and their careers. Hofstra University is an equal opportunity employer committed to fostering diversity in its faculty, administrative staff and student body. We especially encourage women, people of color, members of the LGBTQ+ community, veterans and people with disabilities to apply.
Description: The Maurice A. Deane School of Law at Hofstra University seeks applications for the position of Assistant Director of Information Technology Services. Reporting to the Director of Information Technology Services, the Assistant Director works with the Director to assist faculty, administrators, and staff with training and direct technical support of their courses, projects, and daily duties.

Responsibilities include, but are not limited to:
• Provide outstanding customer service and support to all Law School constituents
• Assist the Director of Information Technology Services in executing the long and short term departmental and greater institutional objectives of the Law School
• Complete maintenance, testing, research, and project development related to classroom and instructional technology
• Support and implement technology-driven initiatives throughout the school of law
• Collaborate with the Help Desk Manager in deploying student technicians
• Directly contribute to hardware/software/classroom technology upgrades and implementation
• Perform other duties as assigned
• Some nights and weekends are required.
Qualifications: Bachelor’s Degree required; a post-graduate degree is desired.
The ideal candidate will have two years of experience working with information technology in an academic environment, ideally in an instructional technology/design or help desk capacity. Experience in classroom technology support is essential, including experience in supporting Crestron Technology and the use of automated recording systems such as Echo360. Experience with PC and Apple hardware, software, and network troubleshooting is required. Significant knowledge of Microsoft Office (specifically Excel) and Adobe products is strongly desired. The successful candidate will also have exceptional communication and customer service skills to effectively interact within an academic community, strong organizational skills with strict attention to detail, and flexibility to perform a wide range of tasks.

Experience with Blackboard, Kaltura, Zoom, Zoom Rooms, Listserv software, Examsoft, Audio/Visual Equipment, and knowledge of Universal Design/Accessibility tools is highly desirable.
Application Instructions: For consideration, please send a resume and cover letter to Laura Lanzillotta, Director of Administrative Services, at LawSchoolJobs@hofstra.edu. Please include “Assistant Director of Information Technology Services” in the subject line.
Voluntary Self-Identification All applicants are invited to complete the three (3) voluntary self-identification forms
Deadline: Open until filled
Date Posted: 07/13/2021
Posting Number: 898116-21

Hofstra University is an equal opportunity employer, committed to fostering diversity in its faculty administrative staff and student body, and encourages applications from the entire spectrum of a diverse community.