TECHNOLOGY & DATA

ONLINE IT TECHNICIAN
BOOTCAMP

Program Details Apply Now

Online IT Technician Bootcamp

Build Foundational Support Skills and Prepare for CompTIA A+ in 12 Weeks

Overview

Keeping essential computing infrastructure, systems, and networks running smoothly is the core responsibility of IT support technicians. With the U.S. Bureau of Labor Statistics predicting a median annual wage of $60,810 for computer support specialists (higher than the national median), starting a career in IT support is a robust and rewarding choice.

Hofstra University's 100% online IT Technician Bootcamp is a beginner-friendly program designed to launch your technology career. Over 12 weeks, you will master the setup, installation, troubleshooting, and maintenance of computer hardware, software applications, operating systems, and network connections. You will also gain practical knowledge of Microsoft 365 cloud tools.

This course provides dedicated preparation for the CompTIA A+ certification, the industry-standard credential for entry-level help desk and technical support positions. The exam prep modules and mock practice tests are fully integrated into the program.

Syllabus & Course Curriculum

  • Introduction to computing concepts, peripheral connections, and safety protocols
  • Identify and categorize basic hardware and operating system issues
  • Configure fundamental wireless workstations and set up local network connectivity

  • Install, maintain, and troubleshoot storage devices and PC system unit components
  • Configure peripheral units, multimedia interfaces, and network ports
  • Understand system architectures, formatting options, and Windows client installations

  • Recommend Microsoft 365 services to optimize productivity and group collaboration
  • Manage security protocols, data compliance, and user roles in cloud environments
  • Configure Teams, SharePoint, and business applications

  • Gain hands-on practice setting up email accounts, Teams channels, and SharePoint hubs
  • Configure Windows Client and test common client-side troubleshooting methods
  • Synthesize technical knowledge with professional customer support communication skills

  • Review objectives for the CompTIA A+ 220-1201 (Hardware/Cloud) exam
  • Review objectives for the CompTIA A+ 220-1202 (OS/Security/Operational) exam
  • Practice official mock exams and study custom review guides

IT Technician Bootcamp Outcomes

Prepares students to enter the workforce in foundational technical support roles. Career paths include:

  • Help Desk Technician: Diagnose user issues and resolve software errors.
  • IT Support Specialist: Install and configure company computer systems.
  • Computer Support Specialist: Support local network connections and hardware installations.

Our program provides professional career coaching, resume workshops, mock job interviews, and access to internship platforms.

Prerequisites & System Requirements

Academic Prerequisites: Beginner-friendly. No prior tech background required. Candidates should understand basic computer navigation (ex. managing files, launching software).

System Requirements:

  • Processor: Intel Core i5 or Apple Silicon (M1/M2/M3)
  • RAM: 8GB minimum, 16GB recommended
  • Storage: 100GB of internal SSD drive space
  • OS: Windows 10/11 (Not S Mode) or macOS 11+

Learn from Industry Experts

Muhammad Shoaib, MCT, Administrator Expert

Muhammad has over 15 years of industry experience, including roles as a network engineer for Pakistan's largest ISP and as an IT project manager in Washington, D.C. He is a certified Microsoft Trainer and Microsoft Azure Fundamentals architect.

Fahad Yaqoob, Microsoft Innovator Educator

Fahad is an experienced M365 systems consultant and former global support team lead. He has directed major enterprise cloud migrations for manufacturing, pharmaceutical, and retail organizations. Fahad holds certifications as a Microsoft Trainer and Cisco Network Associate.

Frequently Asked Questions

What certification does this course prepare me for?

This program directly prepares you to sit for the CompTIA A+ core exams (220-1201 and 220-1202) to earn your national IT credential.

Do I have to quit my job to take this bootcamp?

No, the 12-week course is structured for part-time study with asynchronous learning materials and twice-weekly evening virtual sessions.

What are the payment options?

We offer prepay discounts, monthly installments, and student financing options. Connect with an advisor to learn more.