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Your employee e-mail account has changed.

Here's what you need to know to complete the transition

Over the weekend of April 20, the University transitioned to Office 365, a new version of the hosted services that provide Outlook e-mail and calendaring to the University's faculty, staff and administrators.

The new service provides each employee with 25 GB of storage for their e-mail account, a revamped Web Access experience (at email.hofstra.edu), easier integration with the latest smart phones and tablets, increased service reliability, and more.

We've prepared this transition guide to help you get up and running on Office 365. If you have questions or need assistance, please call the Help Desk at 516-463-7777, or e-mail help@hofstra.edu.

If you access your e-mail using Outlook on a Windows PC:

You'll now launch Microsoft Outlook directly from the Start Menu, instead of using the blue Sign In icon.

Completing the transition

Now that your mailbox has been transitioned, you may need to update your computer or mobile device (if you use one) to connect to Office 365. Use the chart below to determine what you need to do to be able to access Office 365 at work, at home, or on your mobile device:

at work

Hofstra-owned computers assigned to faculty, staff or administrators

Outlook Web Access users:

  • You will be automatically connected to your mailbox at its new location.

Windows users:

  • Now that your account has been transitioned to Office 365, you should open Outlook directly using the Start Menu. You will be automatically connected to your mailbox at its new location. You no longer need to use the Microsoft Online Services Sign In application.
  • If you use a Hofstra-owned laptop, but haven't brought it to campus recently, follow the instructions for Windows users in the at home section to the right.

Mac users:

  • You'll need to update your mail client to reconnect to your mailbox on Office 365. Use these instructions:
at home

Personally-owned computers belonging to faculty, staff or administrators

Outlook Web Access users:

  • You will be automatically connected to your mailbox at its new location.

Windows users:

  • Use these instructions to update your personal PC for Office 365.
  • Once you've updated your PC for Office 365, open Outlook directly using the Start Menu. You will be automatically connected to your mailbox at its new location. You no longer need to use the Microsoft Online Services Sign In application.

Mac users:

  • You'll need to update your mail client to reconnect to your mailbox on Office 365. Use these instructions:
mobile devices

Smart phones, tablets and other devices used by faculty, staff or administrators

After the transition
Mobile devices will need to be reconfigured to connect to Office 365.

Hofstra-issued Blackberry users:

  • You will be contacted to set up an appointment for Monday, April 23 or Tuesday, April 24.

iPhone, iPad, or iPod Touch users:

Android phone or tablet users:

Other devices:
The following settings will connect ActiveSync-compatible devices to Office 365:

  • User: Your Hofstra.edu e-mail address
  • Password: Your e-mail password
  • Use SSL: Yes
  • Server address: m.hofstra.edu

Where to find help

If you need assistance, or have a question about the Office 365 transition, please call the Help Desk at 516-463-7777, or e-mail help@hofstra.edu.


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