If you are having any difficulty using this website, please contact the Help Desk at Help@nullHofstra.edu or 516-463-7777 or Student Access Services at SAS@nullhofstra.edu or 516-463-7075. Please identify the webpage address or URL and the specific problems you have encountered and we will address the issue.

Emergency Procedures
In case of an emergency, call 516-463-6789


Hofstra's Department of Public Safety works with the Nassau County and/or Hempstead Village Police Departments to resolve any emergency situation as quickly and as safely as possible. Public Safety will issue alerts to the Hofstra community in the event of an emergency impacting the campus. 

If you need to check or update your CANN contact information, click on the “my account” icon on the top right of the portal (my.hofstra.edu) screen, and choose “CANN settings.”  We also recommend you add Public Safety’s numbers to your phone (emergency: 463-6789; other inquiries: 463-6606).

Guidance for all emergencies will be provided by Public Safety through the Campus Alert Notification Network. Listed below are some basic steps you can take when encountering emergency situations. 

| Active Shooter | Bomb Threat | Chemical Spill | Criminal Activity | Fire |
| Hurricane | Medical Emergency | Pandemic Flu | Power Outages | Suspicious Packages | Workplace Violence |

Active Shooter

Always keep in mind that if you hear  or see anything that would lead you to believe that a violent situation is about to occur, immediately call 911 – do not attempt to investigate. Time is of the essence and your safety is paramount.  Notify the Department of Public Safety if you can do so safely.   Although the likelihood of an incident of violence such as an active shooter on campus is small, studies show that it is important to prepare in advance. Federal guidelines emphasize that you are the key to your own personal safety. It is important to think about how you might react in a given situation and how you will respond, including whether you run, hide, or fight, depending upon the particular circumstances and where you are located.   

Here are some tips to help you “Run, Hide, or Fight”:


Find a way out!

  • Have an escape route and plan in mind.
  • Evacuate regardless of whether others agree to follow.
  • Leave your belongings behind.
  • Help others escape, if it doesn’t endanger your safety.
  • Warn others not to enter an area where the active shooter may be
  • Do not attempt to move wounded people
  • If you are in a hallway and can get safely to an exit, evacuate.


Take Cover!

  • If you are in a hallway and the shooter is near, get into a nearby room and secure it.
  • If your door does not lock, move items such as desks, copier, or other furniture in front of the door
  • Turn out the lights
  • Get out of sight of the doors and windows
  • Find cover, stay low, and spread out from others.
  • Remain silent and silence your phone and all electronic devices.


Protect Yourself!

As a LAST resort, and only when you are in imminent danger, be prepared to attack the shooter.  Attacking the shooter is very dangerous, but may be less dangerous than doing nothing in some cases.

  • Act as aggressively as possible. 
  • Assess your environment for any items that you may use to protect yourself or to use against the shooter.  Consider items such as fire extinguishers, backpacks, chairs, etc. that can be thrown at the shooter.

Working with the police:

When officers arrive, understand that their priority is to stop the shooter.  They may not respond to injured people immediately.  Additional teams will respond to render aid to the injured when it is safe to do so.  The police may not be in uniform.  Keep your hands visible to the police at all times and remain calm and follow officers’ instructions. 

The above safety tips and guidelines are not all inclusive, but if understood, these tips can increase your chances of surviving an active shooter.  

 "Surviving an Active Shooter in a Healthcare Setting" should be viewed by individuals visiting and working in hospitals. 

Bomb Threat

If you receive a bomb threat:

  • Keep the person talking as long as possible and secure as much information as possible including:
  • Where is the bomb?
  • When is it set to go off?
  • What type of bomb is it?
  • What does it look like?
  • Why has it been planted?
  • Who planted it?
  • What will make it explode?
  • Do NOT hang up the phone - Hold the line open and use another line to report the threat to Public Safety at x36789 or 911 from a campus phone.

If you are notified of a bomb threat in your building, see "Evacuation" instructions

Chemical Spill

If you discover a chemical spill:

  • Call the Department of Public Safety at 36789 or 911.
  • Inform them of the type and amount of spill (if known)
  • Immediately inform everyone in the area to leave the area
  • Do NOT clean up any chemical spill on your own

If the chemical comes in contact with any person:

  • Remove all contaminated clothing but do not discard

If contact is made with eyes:

  • Begin rinsing and continue for at least 15 minutes

If contact is made with a skin:

  • Thoroughly rinse and then wash with soap and water

If you discover a chemical spill within a classroom/laboratory setting:

  • Follow procedures outlined above as well as those posted inside the laboratory

Criminal Activity

If you discover a crime in progress:

  • Immediately call the Department of Public Safety at 36789 or 911
  • Do NOT attempt to apprehend or interfere with a criminal
  • Do your best to note the following characteristics of the criminal: Height, weight, sex, race, age, clothing, weapon (if any) and direction and method of travel.

If criminal flees the scene in an automobile, please note license plate, make, model, color and any other visual characteristics.


If you discover a fire:

  • Call Public Safety at x36789 or 911
  • Do NOT endanger yourself or others by trying to combat the fire.
  • Pull a fire alarm
  • Immediately exit the building while alerting others that there is a fire

If you are trapped in a fire:

  • Place a wet cloth material under the door to prevent smoke from entering

If you are unable to call for help, try to signal outside for help.

  • Do NOT break exterior glass unless absolutely necessary as smoke may be drawn into the room.

If you are caught in smoke:

  • Drop to the floor and crawl to an exit
  • Do NOT open a door that is hot to the touch; the fire may be on the other side
  • Stay as low as possible
  • Take shallow breaths through your nose and use a shirt or towel as a filter


A hurricane is one emergency that actually allows for preparation time. In light of that, when a hurricane is forecast, it is recommended that 1) all commuter students remain off campus and 2) all resident students make plans to vacate the campus until the emergency has passed. Resident students who remain on the campus will be evacuated to the Arena or Physical Education Center.

Resident Students - Before leaving your room:

  • Close and secure all windows
  • Clear items from window ledges and desktops
  • Remove any perishable foods
  • Turn off and unplug ALL electronic items - except for refrigerators
  • Remove all personal valuables
  • Lock all doors - Take your keys
  • Advise a Residential Programs staff member (and your family) of your intended destination

All Students - Monitor local television and radio stations in addition to www.hofstra.edu for operational updates. All instructions given by the University should be followed and NO attempt should be made to return to campus until the 'all clear' has been given

Medical Emergency

If you discover a medical emergency:

  • Immediately call the Department of Public Safety at 36789 or 911
  • Do NOT move the person unless he/she is in danger
  • Avoid leaving the person except to summon help
  • Render first aid or CPR if trained and qualified

Pandemic Flu

Like hurricanes, there will be information available preparing the University Community for a pandemic flu. When a pandemic flu is identified please monitor the updates provided on the Campus Alert website, www.hofstra.edu/alert and follow the directions provided within the updates.

Maintaining general hygiene procedures, such as washing hands, keeping rooms and bathrooms cleaned, not sharing personal items, such as toothbrushes and towels, will increase your chances of remaining healthy.

Power Outages

In the event of a power outage:

  • Call the Department of Public Safety at 36789 or 911
  • Remain calm
  • Turn light switches to the off position
  • Unplug all electrical equipment including computers and appliances
  • Await instructions from University personnel

If you are in an elevator when power goes down:

  • Do NOT attempt to exit the elevator by forcing open a door or hatch
  • Call for help - University personnel will respond to your location

Suspicious Packages

Do NOT touch any suspicious packages. If you have any doubts, call the Department of Public Safety at 36789 or 911. Be suspicious of packages with the following:

  • Marked 'Personal' or 'Private'
  • Lopsided
  • Postmarked different than return address
  • Missing return address
  • Oil stains or odors
  • Marked 'Fragile' or 'Rush'
  • Excessive tape or string
  • Excessive Postage
  • Protruding wires or foil

Workplace Violence

The victim/witness should:

  • Immediately contact the Department of Public Safety at 3678 or 911 and provide a location and description of the assailant or suspicious individual
  • Seek cover behind a locked door

Workplace violence includes, but is not limited to intimidation, threats, physical attack and property damage.

There are three general levels or types of emergencies:

Level 1 Minor Incident

A minor incident is defined as a local event with limited impact, which does not effect the overall functional capability of the University. Planning and response is carried out at a limited localized level. The Emergency Response Plan would not be activated.

Level 2 Emergency

An emergency is defined as a serious event that significantly disrupts one or more operations of the University and/or may effect mission-critical functions and/or life safety. Multiple University resources are involved. The Emergency Response Plan would be activated to the extent necessary

Level 3 Disaster

A disaster is defined as a very serious event(s) that significantly impacts or halts the operations of the University. The Emergency Response Plan is fully activated.

In case of an emergency, call 516-463-6789