If you are having any difficulty using this website, please contact the Help Desk at Help@nullHofstra.edu or 516-463-7777 or Student Access Services at SAS@nullhofstra.edu or 516-463-7075. Please identify the webpage address or URL and the specific problems you have encountered and we will address the issue.

Parent and Family Programs

Parent Services

E-BILL

View student's account statement and make payments online.

HOFSTRACARD

Add cash to your student's Dutch Debits account online!

Students can access these services through the Student Services menu within the portal.

Parent Survey

Please make sure to complete the parent survey at the link below. We take your feedback into account when planning for our programs and services for parents. You will need about 15 minutes to complete the survey.

http://baseline.campuslabs.com/hu/parentfamily17

After you finish the survey, you may enter sweepstakes to win a 38 mm or a 42 mm Apple Watch Sport with a maximum value of $399.


Thank you to all Hofstra parents and family members (962 participants) who completed the Hofstra University Parent Survey 2015. Below is a brief summary on how we used your survey input to better our programs and services.

WHAT WE DO WITH YOUR SURVEY RESPONSES

We take your input seriously. Below are some of the results from the Parent Survey 2015.

In our last parent survey in 2015, when we asked Hofstra parents about their satisfaction with the communications from the Office of Parent and Family Programs, 83% of surveyed parents were satisfied or very satisfied. 83% of you considered our Family Link e-newsletter as an important or very important source of information. In addition, 73% of respondents told us that our Hofstra parent website, hofstra.edu/parents is a very important or important source of information.

In 2015, 77% of respondents felt the Office of Parent and Family Programs telephone or email outlets are very important to important tools in obtaining information. This was a significant jump in percentage from those who found getting information via telephone or email was very important to important in 2013 (53%). Currently, we are continuing to challenge ourselves with the help of our Parent Council’s input to make our communication outlets, especially our parent website, be more user/parent friendly. In 2015, when we asked how often you communicate with your student, not surprisingly, a majority of respondents view their student as a very important to important source of information, trumping all other methods of communications. Parent communication with their students remains on trend with 2013’s findings. The number of parents surveyed who report communicating with their student more than once a day has climbed by 5% from 13% in 2013 to 18% in 2015. A vast majority, 82% of respondents, communicate with their students 2-3 times a week or more frequently. No one reported communicating with his or her student less than once per month. Interestingly enough, 89% of respondents text message with their students very frequently or frequently, and 78% spoke to their students on their cell phones very frequently or frequently (a 5% decrease as compared to 2013’s survey results). Technology enables the increase in frequency of parent communications with their students. However, we also are aware that students are bombarded with information and busy with classes, so our office proactively sends you information via the methods below.

You told us that you need information in many formats, but increasingly you prefer getting it electronically. That is why we provide you with Hofstra Parents Facebook page, where we post updates, photographs, and give you an opportunity to connect with other parents. Since its start in the spring of 2011, Hofstra Parents Facebook page has seen its membership grow many-fold. You may also follow our @HofstraParents Twitter feed. We transformed Family Connection, a previously printed semi-annual newsletter, into electronic blog format. In 2015, 48% of respondents viewed it as a very important to important source of information. This is a significant jump of 14% from 2013. On Family Connection Blog, you will find stories from our Hofstra students, information regarding campus events, and important tips to help you mentor your college student. Please read, subscribe, comment on and contribute to the Family Connection blog and email us at parents@hofstra.edu to let us know how we can improve it. We also keep you updated on the many events sponsored by academic, cultural, development and athletic departments throughout the year via Family Link e-newsletter; you may subscribe additional email addresses at hofstra.edu/familylink.

Most of you are visiting our campus regularly. When asked how often you visit, 57% reported visiting once or twice per semester, 12% visiting about once a month, 5% visiting two to three times a month, and 4% percent traveling once per week or more to campus. We program at least one event for families per semester: Family Weekend as part of Hofstra’s Fall Festival, Siblings Day and Tulip Tour & Tea in the spring, and Family Orientation and Welcome Day during the summer. For those parents whose students first enter Hofstra in the spring semester, we offer a winter Family Orientation. In the last few years, we have made a concerted effort to include our international parents in our community by offering an International Family Orientation before each semester.

Of essential worth to our Office of Parent and Family Programs is your sense of inclusion in our campus community. When we asked you to let us know whether or not you agreed with the statement “Hofstra University includes parents and families in the college community,” 86% of you agreed or strongly agreed in 2015, which remained the same since 2013. Even though with each survey we find that you feel more connected with Hofstra than ever, we’d like more of you to feel connected to your Hofstra campus family, especially in view that 88% of you said that you agreed or strongly agreed with the statement, “My student made a good choice in attending Hofstra.”

We will continue striving to better serve parents of Hofstra undergraduate students. Your input and suggestions are always welcome and we invite you to contact us for more information about our Parent and Family Survey. Email us at parents@hofstra.edu.

Hofstra Parents, Hofstra Pride!

Adrienne Kravitz, Assistant Director of Parent and Family Programs
Branka Kristic, Director of Parent and Family Programs


Parent Services

E-BILL

View student's account statement and make payments online.

HOFSTRACARD

Add cash to your student's Dutch Debits account online!

Students can access these services through the Student Services menu within the portal.