CAREER TRAINING

Overview

This course will prepare you for a career as a Certified Medical Administrative Assistant (CMAA) and a Certified Billing and Coding Specialist (CBCS). You will learn how to handle the increasing complexity of healthcare management and medical office procedures. In addition, you will cover the basics of medical terminology, medical billing and coding, and electronic health records.

Upon completion of this course, you will be prepared to sit for the Certified Medical Administrative Assistant (CMAA) and Certified Billing and Coding Specialist (CBCS) exams offered by the National Healthcareer Association (NHA) and the Certified Electronic Health Records Specialist (CEHRS) exam.

This course includes vouchers for the CMAA, CBCS, and CEHRS exams.

Objective

What you will learn

• Be prepared to take the Certified Medical Administrative Assistant (CMAA), Certified Billing and Coding Specialist (CBCS), and Certified Electronic Health Records Specialist (CEHRS) exams
• Learn the legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims
• Gain hands-on, practical experience in medical billing and coding
• Learn the professional traits and responsibilities of a medical administrative assistant
• Understand the usage and management of health information and electronic health records (EHR)

How you will benefit

• Jump-start your career in the rapidly growing healthcare field
• Improve your job prospects with a dual certification in medical administrative assisting and medical billing and coding
• Gain the skills and knowledge needed to run a medical office efficiently
• Qualify for entry-level positions in hospitals, clinics, and physician's offices

Outline

1. Medical Terminology
   • Introduction to Medical Terminology
   • The Musculoskeletal System
   • The Cardiovascular System
   • The Lymphatic and Immune Systems
   • The Respiratory System
   • The Digestive System
   • The Urinary System
   • The Nervous System
   • The Integumentary System and Special Senses
   • The Endocrine System
   • The Reproductive System
   • Diagnostic Procedures, Pharmacology, and Treatment Techniques
2. Certified Medical Administrative Assistant
   • Professional Behavior and Interpersonal Skills
   • Law and Ethics
   • Scheduling Appointments
   • Patient Intake and Admissions
   • Patient Records and Management
   • Communication/Customer Service
   • Management of Practice Finances
   • Medical Terminology/EHR/Operative Reports
3. Certified Billing and Coding Specialist
   • Regulatory Compliance
   • Claims Processing
   • Front-End Duties
   • Payment Adjudication
   • Apply Knowledge of Coding

Instructor

Jennifer Della'Zanna

Jennifer Della'Zanna has more than 20 years of experience in the healthcare industry, having worked as a medical transcriptionist, practice administrator, and coding specialist. She writes courses and study guides on the use of technology in health care and regularly contributes to publications about health issues.

Rachael Delekta

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked principally as a clinic manager and in medical billing and coding auditing.

Apphia Larweh

Apphia Larweh is a 15-year veteran of the healthcare industry with 10 years of experience in medical billing and coding. She is currently the owner/operator of a medical billing business. She is a Certified Professional Coder (CPC), Certified Professional Biller (CPB), and Certified Medical Audit Specialist (CMAS).

Stacey O'Brien

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Lydia S. Stewart

Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Hilary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

April Adams

April Adams, M.S., RHIA, CDIP, CPC-I, CPB, CPMA, has worked in the healthcare field since 2011, transitioning from a high school biology and chemistry teacher to a specialist in medical coding and auditing. She focuses on HCC, clinical documentation improvement (CDI), and DRGs and has taught health information management (HIM) courses, including medical terminology, law and ethics, coding, and revenue cycle management since 2018.

April possesses a master's in health information management with a specialization in data analytics. She also serves on the board of the Dallas-Fort Worth Health Information Management Association and holds multiple industry certifications.

Medical Terminology Instructors

Our medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors.

FAQs

What is the salary for a medical biller and coder?

According to the AAPC 2024 Medical Coding and Billing Salary Report results, non-certified medical records specialists average $53,749 per year, while certified medical records specialists average $62,689 annually—16.6% more than their non-certified colleagues.

What is medical billing and coding? What do medical billers and coders do?

Medical billers and coders are responsible for processing patient data including medical records and related insurance. In this position, you will code a patient's diagnosis and then request payment from the patient's insurance company. You will play an important role in ensuring that healthcare providers are quickly and accurately paid for the treatment they give patients.

How much does a medical administrative assistant make?

According to the U.S. Bureau of Labor Statistics (BLS), the median medical administrative assistant salary is $43,380. Your exact salary will vary, and jobs are available everywhere, but the areas with the highest paying jobs for administrative medical assistants include Washington, California, District of Columbia, Massachusetts, and Oregon.

What is a Certified Medical Administrative Assistant?

An administrative medical assistant manages all the front desk activities for a hospital, doctor's office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today.

Upon earning your CMAA certification, you can confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant.

What does an administrative medical assistant do?

Duties of administrative medical assistants include checking patients in, scheduling appointments, filing insurance claims, updating patient medical records, and communicating information to patients and other medical departments.

Does this course prepare you for a certification?

Yes. This course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam, offered by the National Healthcareer Association (NHA). You will receive a voucher for the exam after successfully completing the course coursework.

This course also prepares you for three other certifications: 1) Certified Billing and Coding Specialist (CBCS) exam, offered by the National Healthcareer Association (NHA), 2) Certified Professional Coder (CPC) exam, offered by American Academy of Professional Coders (AAPC), and Certified Coding Associate (CCA) exam, offered by AHIMA. You will receive a voucher for the certification exam of your choosing after successfully completing the course. Online certification exams through NHA and AAPC are offered in the US only.

Can I test-out of medical terminology content if I have previous knowledge of medical terminology?

Yes. This course includes two, optional, Test-Out Exam features that will allow you to test out of content and graded assessments if your score demonstrates the level of mastery required (80%). It does not count toward your overall score in this course if you do not achieve the minimum score required for mastery. Please note: Third party funded students may not be eligible.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

Am I guaranteed a job?

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."

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