ITS
Welcome to Hofstra University!
You’re just a few clicks away from activating your network account.
Your network account allows you to access the many technology resources available to you as a member of the Hofstra community.
You’ll use your account to access the My.Hofstra.edu Portal, the campus wireless network, Gmail (for students), Office 365 and Outlook e-mail (for employees), and to access computers in classrooms, open-access labs and on employee desks.
Follow the instructions on this page to activate your network account. If you need , we’re ready to assist you. Contact information for our support teams is available at the bottom of this page.
Activate your Hofstra Account
Getting Invited to Okta
When you’re invited to Okta, you’ll receive an email from Hofstra ITS titled “Welcome to Okta!”
In this email, you’ll receive the following:
- Your MyHofstra username
- A link to activate your account (this expires in 7 days)
Click the button labelled “Activate Your Account”.
This takes you to the Okta account set-up screen, where you will reset your password. Once you enter your password twice, per the requirements, click the blue “Reset Password” button.
Enroll in Duo
Install the Duo Mobile App
You will be prompted to enroll directly in Duo as part of your first sign-in to Okta or an Okta-authenticated Hofstra service.
At this point, you’ll need to install the Duo Mobile app to your mobile device.
On your mobile device, download and install the free Duo Mobile app. This is available on iOS and Android.
On the welcome screen, click the blue “Continue” button.
You’ll now add a device for setting up your account. Select Duo Mobile.
You’ll be asked to enter your phone number, and click the “I agree” checkbox, before clicking the “Continue” button. If you are using a tablet, click the “I have a tablet” link and follow the steps from “Add an Account.”
Click the greasy “Send me a passcode” button to send a code to your phone, or select “Or call my phone” to receive the code in a voice call.
Enter the passcode you received in the box and click the gray “Verify” button.
Add Your Account
On the Add your account screen, select the blue “Use a QR code” button.
On your computer screen, click the gray “Next” button. You’ll see a QR code. Scan the code using the Duo app.
Enter a name for your account. This can be as simple as Hofstra.
Click the “Save” link, and your account will be added.
The Duo app will indicate you can add another device. You can click “I don’t want to add more devices”
Your computer screen will indicate that Duo Mobile has been added. Hit the “Continue” button. Your set-up is now complete and you can login with your Duo Mobile authentication by clicking the gray Log in with Duo button.
After you log in, you’ll be asked “Is this your device?” If you don’t share the device with others, click the gray “Yes, this is my device” button. If not, click the “No, other people use this device” link.
Once complete, you’ll receive the following three emails.
Authenticating with Okta
When you access a Hofstra service that requires MFA, you will be redirected to the Okta sign-in page. The name of the service you are accessing appears at the top of the screen.
Enter your Hofstra username (ex. h70XXXXXXX). Click the blue “Next” button.
The next screen asks for your password. Enter your password and click the blue “Verify” button.
You’ll receive a notification on your mobile device to authenticate your login via Duo Mobile. Approve the authentication request, and you will be taken to the system you’re logging into.
Connect with ITS
ITS Service Desk
Room 125 Axinn Library, adjacent to Hammer Lab and the Cultural Center Theater
ITS Service Portal
Stop by the Service Desk in Axinn Library or check out the online Service Desk.