Frequently Asked Questions
Q: Where is the Department of Public Safety Located?
A: The Department of Public Safety is located on the corner of Hempstead Turnpike and California Avenue in the town of Hempstead in the state of New York.
Q: Where do I go if I lost/found an item on campus?
A: To claim lost property or to turn in something found on campus, go to the Department of Public Safety.
Q: Who do I call in an emergency?
A: Contact the Department of Public Safety for any emergency (medical, fire or police) at 516 463-6789. If you are off campus, dial 911.
Q: What do I do if I find that my car is missing, towed, booted or disabled?
A: Call the Department of Public Safety at 516 463-6606 for assistance.
Q: What do I do if I get locked out of my room?
A: Contact the Department of Public Safety at 516 463-6606 for assistance.
Q: What do I do if I lose my Hofstra ID?
A: In the event that you lose your HofstraCard or it is stolen, you may deactivate it on the Hofstra Online Information System under the HofstraCard Services section, located in the Hofstra Portal (My.Hofstra.Edu). After confirmation, the card will then be deactivated and will not be useable until you go to the HofstraCard office with the card or request a replacement. Once you receive the new card, please go to the library so they may update your barcode in the system.
Q: Do I need to register my vehicle with the Department of Public Safety?
A: Students, faculty and staff are required to register their vehicle with the Department of Public Safety.
Q: Does the University provide campus transportation for its students?
A: The Hofstra University shuttle bus service provides transportation throughout the campus to members of the Hofstra community. There are also scheduled stops at the Hempstead and Mineola Long Island Rail Road stations. There is also a shopping and entertainment shuttle that operates on Wednesday, Saturday and Sunday with scheduled stops at local shopping centers, dining and entertainment venues. The Night Shuttle runs through neighborhoods surrounding Hofstra during the overnight hours, from 10 p.m. until 5 a.m., traveling from various points on campus with designated pick-up/drop-off points. You will be able to track the shuttle on your smartphone or online via GPS. For schedules and information, visit Hofstra.edu/shuttle, stop by the Mack Public Safety and Information Center, or call 516-463-6606.