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Emergency Procedures
In case of an emergency, call 516-463-6789


Hofstra's Department of Public Safety works with the Nassau County and/or Hempstead Village Police Departments to resolve any emergency situation as quickly and as safely as possible. Public Safety will issue alerts to the Hofstra community in the event of an emergency impacting the campus. 

If you need to check or update your CANN contact information, click on the “my account” icon on the top right of the portal (my.hofstra.edu) screen, and choose “CANN settings.”  We also recommend you add Public Safety’s numbers to your phone (emergency: 516-463-6789; other inquiries: 516-463-6606).

Guidance for all emergencies will be provided by Public Safety through the Campus Alert Notification Network. Listed below are some basic steps you can take when encountering emergency situations. 

| Active Shooter/Workplace Violence | Bomb Threat/Suspicious Packages | Bystander Awareness Chemical SpillFire/CO/CO2/O2 Alarm|
 | Medical Emergency | Pandemic Flu | Personal Safety | Weapon on Campus | Weather Emergencies/Power Outages |  

Active Shooter/Workplace Violence

Workplace violence includes, but is not limited to intimidation, threats, physical attack and property damage.

Always keep in mind that if you hear  or see anything that would lead you to believe that a violent situation is about to occur, immediately call 911 – do not attempt to investigate. Time is of the essence and your safety is paramount.  Notify the Department of Public Safety if you can do so safely.   Although the likelihood of an incident of violence such as an active shooter on campus is small, studies show that it is important to prepare in advance. Federal guidelines emphasize that you are the key to your own personal safety. It is important to think about how you might react in a given situation and how you will respond, including whether you run, hide, or fight, depending upon the particular circumstances and where you are located.   

Here are some tips to help you “Run, Hide, or Fight”:


Find a way out!

  • Have an escape route and plan in mind.
  • Evacuate regardless of whether others agree to follow.
  • Leave your belongings behind.
  • Help others escape, if it doesn’t endanger your safety.
  • Warn others not to enter an area where the active shooter may be
  • Do not attempt to move wounded people
  • If you are in a hallway and can get safely to an exit, evacuate.


Take Cover!

  • If you are in a hallway and the shooter is near, get into a nearby room and secure it.
  • If your door does not lock, move items such as desks, copier, or other furniture in front of the door
  • Turn out the lights
  • Get out of sight of the doors and windows
  • Find cover, stay low, and spread out from others.
  • Remain silent and silence your phone and all electronic devices.


Protect Yourself!

As a LAST resort, and only when you are in imminent danger, be prepared to attack the shooter.  Attacking the shooter is very dangerous, but may be less dangerous than doing nothing in some cases.

  • Act as aggressively as possible. 
  • Assess your environment for any items that you may use to protect yourself or to use against the shooter.  Consider items such as fire extinguishers, backpacks, chairs, etc. that can be thrown at the shooter.

Working with the police:

When officers arrive, understand that their priority is to stop the shooter.  They may not respond to injured people immediately.  Additional teams will respond to render aid to the injured when it is safe to do so.  The police may not be in uniform.  Keep your hands visible to the police at all times and remain calm and follow officers’ instructions. 

The above safety tips and guidelines are not all inclusive, but if understood, these tips can increase your chances of surviving an active shooter.  

 "Surviving an Active Shooter in a Healthcare Setting" should be viewed by individuals visiting and working in hospitals. 

Bomb Threat/Suspicious Packages

If you receive a bomb threat:

  • Keep the person talking as long as possible and secure as much information as possible including:
  • Where is the bomb?
  • When is it set to go off?
  • What type of bomb is it?
  • What does it look like?
  • Why has it been planted?
  • Who planted it?
  • What will make it explode?
  • Do NOT hang up the phone - Hold the line open and use another line to report the threat to Public Safety at x36789 or begin emailing PublicSafety@Hofstra.edu while you remain on the phone with the caller. 

If you are notified of a bomb threat in your building, follow the evacuation procedures described in the evacuation procedures webpage.  

If you receive a suspicious package:

Do NOT touch any suspicious packages. If you have any doubts, call the Department of Public Safety at 36789. Be suspicious of packages with the following:

  • Marked 'Personal' or 'Private'
  • If it appears lopsided or mishapen 
  • Postmarked different than the return address
  • Missing a return address
  • Oil stains or odors
  • Marked 'Fragile' or 'Rush'
  • Excessive tape or string
  • Excessive Postage
  • Protruding wires or foil

Bystander Awareness

If you discover a crime in progress:

  • Immediately call the Department of Public Safety at x36789 or 911
  • Do NOT attempt to take action on your own or follow the individual 
  • Do your best to note the following characteristics of the individual: Height, weight, gender, race, age, clothing, weapon (if any) and direction and method of travel.

If a vehicle is involved, please note the license plate, make, model, color and any visual characteristics. Do not attempt to follow the vehicle. 

Chemical Spill

If you discover a chemical spill:

  • Call the Department of Public Safety at 36789.
  • Inform them of the type and amount of spill (if known)
  • Immediately inform everyone in the area to leave the area
  • Do NOT clean up any chemical spill on your own

If the chemical comes in contact with any person:

  • Remove all contaminated clothing but do not discard

If contact is made with eyes:

  • Begin rinsing and continue for at least 15 minutes

If contact is made with a skin:

  • Thoroughly rinse and then wash with soap and water

If you discover a chemical spill within a classroom/laboratory setting:

  • Follow procedures outlined above as well as those posted inside the laboratory

Fire/CO/CO2/O2 Alarm

If you hear a fire, CO, O2, CO2 alarm or if you see smoke or fire inside of a building:

  • Activate the nearest fire alarm box, if it is safe to do so, and call Public Safety at x36789 or 911 to report the situation, it if has not already sounded.
  • Do NOT endanger yourself or others by trying to combat the fire.
  • Close doors as you evacuate the area.
  • Walk to the nearest marked exit. If the hallway has smoke, crawl below the smoke, taking short breaths.
  • Do not use the elevator, stay low and use the stairs.
  • Do not open closed doors without checking for heat first. Never enter a room where there is smoke or fire.  
  • Evacuate to the assigned meeting area for the building so an accurate count of building occupants can be made.
  • Do not return to the building unless directed to do so by Public Safety. 

If you are outside of a building and see smoke or fire:

  • Call Public Safety x36789 or 911 to report the situation.
  • Evacuate the area and remain a safe distance away. 

If you are trapped inside of a building that has been evacuated: 

  • Call Public Safety x36789 or 911 to report your location.
  • Put an article of clothing or towel underneath the door to block smoke from coming into the room.
  • If a window is present, open the window to signal bystanders, unless fire can get into the room from a nearby location.
  • Stay near the floor where air is less toxic. 

Medical Emergency

If you discover a medical emergency:

  • Immediately call the Department of Public Safety at x36789 or 911
  • Do NOT move the person unless they are in danger
  • Avoid leaving the person except to summon help
  • Render first aid or CPR if trained and qualified

AEDs can be found in the following locations: 

  • Fitness Center
  • The Student Health and Counseling Center
  • Swim Center
  • Public Safety
  • Margiotta Hall
  • Mack Sports & Exhibition Center
  • Donald & Barbara Zucker School of Medicine at Hofstra/Northwell
  • Hofstra Dome 

Pandemic Flu

Like weather emergencies, there will be information available preparing the University Community for a pandemic flu. When a pandemic flu is identified please monitor the updates provided on the Campus Alert website, www.hofstra.edu/alert and follow the directions provided within the updates.

Maintaining general hygiene procedures, such as washing hands, keeping rooms and bathrooms cleaned, not sharing personal items, such as toothbrushes and towels, will increase your chances of remaining healthy.

Personal Safety

  • Hofstra community members should familiarize themselves with teh emergency procedures and evacuation routes posted in tehir academic buildings and residence halls and be prepared to evacuate when an alarm sounds in an oderly and timely manner.
  • If time permits, grab essential items, such as keys, shoews, wallet, turn off stoves and ovens, and disable any device that could make a dangerous situation worse. 
  • Evacuate using stairs, not elevators.
  • In the event you must leave your building or the campus quickly, consider in advance alternate exit routes
  • Hofstra community members should carry their Hofstra University Identification Card with them at all times and be prepared to show their ID if asked to do so by Hofstra personnel or local law enforcement.  

Weapon On Campus

If you observe a weapon on campus, remain calm and contact Public Safety x36789 when it is safe to do so. Advise Public Safety of your exact location and description of the weapon.  Provide all available informaiton to Public Safety including your name, phone number, and a description of yourself and teh person with the weapon, the types of weapon (if you know) and the number of weapons you have observed, as well as any other information that would be relevant.  Follow all directions proved to you by authorized personnel. 

Weather Emergencies/Power Outages

During a weather emergency, pelase check the Hofstra Alert Website for important information. You can also call the emergency weather line x31234 for additional information.  For your safety and for those around you, respond quickly to all instructions from emergency officials.  

In the event of a power outage:

  • Call the Department of Public Safety at 36789 or 911
  • Remain calm
  • Turn light switches to the off position
  • Unplug all electrical equipment including computers and appliances
  • Await instructions from University personnel

If you are in an elevator when power goes down:

  • Do NOT attempt to exit the elevator by forcing open a door or hatch
  • Call for help - University personnel will respond to your location

There are three general levels or types of emergencies:

Level 1 Minor Incident

A minor incident is defined as a local event with limited impact, which does not effect the overall functional capability of the University. Planning and response is carried out at a limited localized level. The Emergency Response Plan would not be activated.

Level 2 Emergency

An emergency is defined as a serious event that significantly disrupts one or more operations of the University and/or may effect mission-critical functions and/or life safety. Multiple University resources are involved. The Emergency Response Plan would be activated to the extent necessary

Level 3 Disaster

A disaster is defined as a very serious event(s) that significantly impacts or halts the operations of the University. The Emergency Response Plan is fully activated.

In case of an emergency, call 516-463-6789