Academic Excellence

Undergraduate Tutorial Program

The Undergraduate Tutorial Program within the Center for Academic Excellence is currently offering virtual, peer tutoring support for a variety of undergraduate courses during the fall and spring semesters. For specific information on tutor availability and supported courses, please refer to the information below or email us at

Receive a Tutor | Become a Tutor | Tutor Certification

Mission Statement

The Undergraduate Tutorial Program strives to provide accessible and quality tutorial support to Hofstra undergraduate students in both individual and group settings. The UTP collaborates with various departments on campus and strives to maintain a student-centered learning environment. All members of the UTP are committed to upholding the values of personal and academic integrity, while empowering students to reach their goals for success. The UTP is accredited by the College Reading and Learning Association (CRLA), which sets an international standard of tutorial services and provides professional development opportunities for tutors, while also recognizing their achievements.

Undergraduate Tutorial Program Services:

Group Tutoring

Group tutoring currently operates on a “drop-in” basis via Zoom.  Supported groups and corresponding courses include:

  • Biology Group (Courses: BIO 011, BIO 012)
  • Chemistry Group (Courses: BCHM 162, CHEM 003, CHEM 004, CHEM 135)
  • Physics Group (Courses: PHYS 001, 002, 011, 012, and ASTR 011, 014F)

Students enrolled in these courses will have access to a Biology, Chemistry and/or Physics Tutoring Course on their Blackboard Courses homepage. Students should follow the steps below to access our group tutoring hours:

  1. Click on the appropriate Blackboard Tutoring course
  2. Once in the course, click on the Zoom Room link on the left menu
  3. Our scheduled drop-in tutoring times will be listed
  4. A green dot will appear next to a session that is "live" - Click the Join button to enter
  5. If prompted, follow the on-screen instructions to download and install Zoom
  6. Click "Open Zoom meeting" when prompted and click Join with Computer Audio
    NOTE: If you are planning to use a tablet or phone, you may want to download the Zoom app in advance. Visit and click "Download Zoom Client" on the bottom menu. You'll need your Hofstra username and password.

Our Recommendations for the Zoom Group Tutoring Experience:

  • Be prepared to work both as a group and independently in these sessions. There may be a longer wait time as our tutors do their best to answer everyone's questions.
  • The tutors reserve the right to group students into Breakout Rooms to manage attendance. Breakout Rooms are an excellent way to get to know other students in the course and work together on concepts while you wait for our tutors to guide you!
  • Use a pair of headphones with a built-in mic if possible - this helps to eliminate the sound around you so you can concentrate on the session.
  • When you are not asking a question to the tutors, please Mute your microphone using the Microphone icon.
  • Turning on your video helps our tutors get to know you! However, you can choose to turn off your webcam as needed using the Camera icon.
  • Our tutors can grant you permission to use the Share Screen button to show them a document or window you have open on your device. However, we recommend you share the individual window only and not your entire desktop/screen for privacy reasons.
    • For example, you can open a PowerPoint and only select the PowerPoint window when the Share Screen options appear
  • Use the Chat window if you're having difficulty with your microphone and want to ask a question
  • Remember that you are utilizing a Hofstra University service - appropriate student conduct and professional, respectful behavior is expected at all times!

One-on-One Tutoring Appointments

One-on-one tutoring currently operates via Zoom for a variety of undergraduate courses not covered by Group Tutoring. Tutors are typically available by the third week of the semester. To see if our program has tutoring available for your courses, please log into the My.Hofstra.Edu Portal and open the Student Success Connect app. In the app, set the term to the current semester and click on the "Make an Appointment" button. Locate the Undergraduate Tutorial Program and follow the steps on the screen to choose a course and appointment times, if a tutor is available.

Our one-on-one virtual tutoring appointments are 45 minutes. You are allowed two (2) appointments per course each week and may choose to receive tutoring in up to three (3) different courses covered by our program. Appointments must be scheduled at least 24 hours in advance. You are encouraged to schedule appointments before you experience serious academic difficulty, and can book a tutoring appointment up to 7 days in advance.

Receive a Tutor

Welcome to the Undergraduate Tutorial Program (UTP) and congratulations on your wise decision to seek the assistance of a tutor. You have taken an important step in ensuring your success this semester. The UTP Tutors and staff will do everything possible to help you achieve your goals. However, tutoring requires teamwork and is most successful when students take an active role in the learning process. As such, the UTP would like you to review your responsibilities as a student, detailed below, to help you better understand how the process works.

UTP Student Responsibilities

As of March 23rd, 2020, we have transitioned many of our tutors to work virtually through On the right menu, you will find instructions for scheduling one-on-one online tutoring appointments. Students enrolled in a course that is available for Group Tutoring Zoom Sessions will see a corresponding Biology or Chemistry Tutoring course in their Blackboard site.

By utilizing our online tutoring services, you agree to adhere to all UTP policies and uphold your responsibilities as a student as indicated below.

  • Tutoring services are intended as a supplement to instruction provided by your professor.
  • Tutoring is most effective when treated as a semester-long commitment.
  • You are responsible for your own learning and academic performance.
  • You must not utilize tutoring services as a last-minute resource in an effort to “cram.”
  • You are expected to have read the required material and attempted the assignments or readings prior to tutoring.
  • You must prepare for all tutoring sessions - test your access to Zoom for your tutoring appointment or group session.
  • Create a list of specific questions for your tutor and have your materials on hand to reference during tutoring (e.g., syllabus, textbooks, notes, laptop, calculator, etc.).
  • You are expected to adhere to all academic integrity policies. Find out more information regarding Hofstra's Academic Code of Honesty.
  • You are expected to attend your classes virtually and stay on top of your coursework. Tutoring services are not a replacement for class attendance or engagement.
  • Tutors are meant to act as a guide and are not a substitute for a course instructor. You are responsible for seeking clarification from the instructor if you are uncertain of policies and expectations due to the transition to online courses. 
  • Online tutoring appointments must be scheduled through Connect; Group Tutoring Sessions will be available to students via Blackboard for certain courses.
  • Students can make 2 appointments per course per week - in no more than 3 courses (this does not include Group Tutoring Sessions).
  • Students may not join other students' pre-scheduled appointments without prior approval from UTP and the tutor.
  • Students are expected to attend all scheduled appointments (see Cancellation Policy below).
  • Disruptive or inappropriate behavior in our online tutoring appointments and group tutoring sessions will not be tolerated.
  • Students are expected to treat tutors, staff, and their peers with respect at all times.

Cancellation Policy

Students may cancel online tutoring appointments through Student Success Connect.

  1. Log into My.Hofstra.Edu and click the Student Success Connect icon
  2. Find Upcoming Appointment on the right hand side of the screen
  3. Click on appointment and in the next window click Cancel My Attendance
  4. Select a Reason, add Comments, and click Mark as Cancelled

We encourage you to cancel your appointment at least 24 hours in advance in case our tutors are able to schedule another student during that time.

If you forget to cancel your appointment and you do not sign into your Zoom Meeting within the first 10 minutes, our tutor will end the meeting and email you to ask that you reschedule. Please be considerate of our tutors, who are also students, and communicate if you are having difficulty accessing the online session.

If you experience any problems or have questions, please contact the UTP at

Become a Tutor

We are currently accepting applications for tutor positions for the 2018-2019 academic year!

You Can Apply to Become a Tutor If…

You are a matriculated Hofstra student.
You have a 3.25 undergraduate cumulative GPA.
You have passed the courses for which you wish to tutor with a B+ or better.
You are available for the entire semester and have at least 10 hours per week of availability.
You have two faculty members who can endorse you as a tutor.
You are committed and dedicated to academic success.
You are punctual and responsible.
You love helping others.

Tutors for the Undergraduate Tutorial Program receive a competitive hourly wage. For more information on the application process, please download our Tutor Application Packet.

Here are what some previous tutors had to say about their experiences working for the UTP:

"It was excellent. What I care about is encouraging my students to keep learning. Mastering a foreign language is not so easy. I hope I could lessen their frustration and inspire them to learn Japanese with patience." Keiichi, Japanese Tutor

"Thank you for the opportunity to participate in UTP! The Program gave me great experience in teaching others. The Program itself seems to be well-organized and is an extremely valuable service to the students." Donnalynn, History Tutor

"I had the unique opportunity to enhance the academic status of other students. I look forward to tutoring in the future." Adam, Economics Tutor

"My experiences as a tutor continue to be positive and rewarding. I found my position to be quite gratifying. I continue to be surprised with my ability to help fellow students and the increasingly creative solutions I have been able to formulate based on my prior experiences." Alicia, English Tutor

Tutor Certification

CRLA logo

Undergraduate Tutorial Program

College Reading and Learning Association


The Undergraduate Tutorial Program has earned Level III certification by the College Reading and Learning Association (CRLA) for its tutor training program. This certification enables the Undergraduate Tutorial Program to certify tutors on Regular, Advanced, or Master tutor levels based on training and experience.


Since March 1989, over 1000 college and university tutorial programs in the United States and Canada have received tutor training certification through CRLA's International Tutor Training Program Certification (ITTPC).


The purpose of this program is twofold. First, it provides recognition and positive reinforcement for tutors' successful work from an international organization, CRLA. Second, its certification process sets a standard of skills and training for tutors.


CRLA's ITTPC has been endorsed by the National Association for Developmental Education, Commission XVI of the American College Personnel Association, the American Council of Developmental Education Associations, Association for the Tutoring Professional and the National Tutoring Association.

What does certification mean?

Tutors who receive level one status have met the basic requirements for tutor certification, which includes training on tutor roles and responsibilities, designing and implementing effective tutoring sessions, communication skills, tutoring techniques, and study skills strategies, as well as the accumulation of required tutoring experience. After completion of level one (Regular) certification, a tutor may then continue training to be certified at the Advanced or Master levels.