Academic Excellence

Undergraduate Tutorial Program

The Undergraduate Tutorial Program (UTP) within the Center for Academic Excellence is currently offering virtual peer tutoring support for a variety of undergraduate courses during the fall and spring semesters. For specific information on tutor availability and supported courses, please refer to the information below or email us at utp@hofstra.edu.

Student Responsibilities | Become a Tutor | Tutor Certification

Mission Statement

The Undergraduate Tutorial Program strives to provide accessible and quality tutorial support to Hofstra undergraduate students in both individual and group settings. The UTP collaborates with various departments on campus and strives to maintain a student-centered learning environment. All members of the UTP are committed to upholding the values of personal and academic integrity, while empowering students to reach their goals for success. The UTP is accredited by the College Reading and Learning Association (CRLA), which sets an international standard of tutorial services and provides professional development opportunities for tutors, while also recognizing their achievements.

Undergraduate Tutorial Program Services:

Group Tutoring:

Group tutoring currently operates on a “drop-in” basis via Zoom. Supported courses for spring 2021 include:

  • Biology group (courses: BIOL 111, 112, 113, 123, & 134)
  • Chemistry group (courses: BCHM 162, CHEM 003, CHEM 004, CHEM 105, CHEM 109, CHEM 130, & CHEM 135)
  • Physics group (courses: PHYS 001, 002, 011, 012, ASTR 011, & ASTR 012)

Students enrolled in these courses will have access to a biology, chemistry, and/or physics tutoring course on their Blackboard “My Courses” page. Students should follow the steps below to access group tutoring hours:

  1. Click on the appropriate Blackboard tutoring course
  2. Once in the course, click on the Zoom Room link on the left menu
  3. Scheduled drop-in tutoring times will be listed
  4. A green dot will appear next to a session that is "live." Click the Join button to enter
  5. If prompted, follow the on-screen instructions to download and install Zoom
  6. Click "Open Zoom meeting" when prompted and click Join with Computer Audio
    NOTE: If you are planning to use a tablet or phone, you may want to download the Zoom app in advance. Visit hofstra.zoom.us and click "Download Zoom Client" on the bottom menu. You'll need your Hofstra username and password.

Recommendations for the Zoom Group Tutoring Experience:

  • Be prepared to work both as a group and independently in these sessions. There may be a longer wait time as our tutors do their best to answer everyone's questions.
  • The tutors reserve the right to group students into Breakout Rooms to manage attendance. Breakout Rooms are an excellent way to get to know other students in the course and work together on concepts while you wait for our tutors to guide you.
  • Use a pair of headphones with a built-in mic if possible - this helps to eliminate the sound around you so you can concentrate on the session.
  • Please turn on your video so our tutors can get to know you.
  • When you are not asking a question, please Mute your mic.
  • Tutors can grant you permission to use the Share Screen button to show them a document or window you have open on your device. Please only share the individual window and not your entire desktop/screen for privacy reasons.
  • Use Chat if you're having difficulty with your microphone and want to ask a question.
  • Remember that you are using a Hofstra University service - appropriate student conduct and professional, respectful behavior is expected at all times!

One-on-One Tutoring Appointments

One-on-one tutoring currently operates via Zoom for a variety of undergraduate courses not covered by group tutoring. Tutors are typically available by the third week of the semester. To see if our program has tutoring available for your courses, please log into the my.hofstra.edu portal and open the Student Success Connect app. In the app, set the term to the current semester and click on the "Make an Appointment" button. Locate the Undergraduate Tutorial Program and follow the steps on the screen to choose a course and appointment time, if a tutor is available. Detailed instructions can be found here:

How to Book Online Tutoring

Our one-on-one virtual tutoring appointments are 45 minutes each. You are allowed two (2) appointments per course each week and may choose to receive tutoring in up to three (3) different courses covered by our program. Appointments must be scheduled at least 24 hours in advance. You are encouraged to schedule appointments before you experience serious academic difficulty, and you can book a tutoring appointment up to seven (7) days in advance.


Student Responsibilities

The UTP tutors and staff will do everything possible to help you achieve your academic goals. However, tutoring requires teamwork and students attending tutoring must take an active role in their learning process. Please review your responsibilities as a student, detailed below, to help you better understand how the tutoring process works and how to appropriately use this service.

UTP Student Responsibilities

By using our tutoring services, you agree to adhere to all UTP policies and uphold your responsibilities as a student as indicated below.

  • Tutoring is intended as a supplement to instruction provided by your professors and your own individual study time.
  • Tutors will not re-lecture an entire class. Instead, they will guide you through the material so you can practice effective learning strategies.
  • Tutors are not course instructors. You are responsible for seeking clarification from your instructor if you need significant assistance or are uncertain of course policies and expectations.
  • You must enter tutoring sessions prepared with your course materials (e.g., syllabus, textbooks, notes) and be prepared to engage.
  • You are expected to have read the required material and attempted assignments prior to attending tutoring sessions. Assignments cannot be completed with our tutors.
  • You are expected to stay up to date with your lectures – whether this means attending in-person classes, watching recorded lectures, or attending live, synchronous lectures. Tutoring does not count as class attendance.
  • Tutors can only assist students registered for the corresponding class at Hofstra University. They can only work with you during scheduled tutoring sessions. Please do not ask tutors to work with you outside of this capacity.
  • You are expected to treat our tutors and other students attending sessions with respect at all times. Disruptive or inappropriate behavior will not be tolerated and may result in suspension of your tutoring access.
  • You are expected to abide by academic honesty policies.
  • You are ultimately responsible for your own learning and academic performance in the course.

Cancellation Policy

If you must cancel a scheduled UTP appointment, please do so at least 24 hours in advance so our tutors can schedule another student during that time.

  1. Log into my.hofstra.edu and click the Student Success Connect icon
  2. Find Upcoming Appointment on the right hand side of the screen
  3. Click on Appointment and in the next window click Cancel My Attendance
  4. Select a Reason, add Comments, and click Mark as Cancelled

If you forget to cancel your appointment and you do not attend within the first 10 minutes, our tutor will end the appointment and attempt to reach you. If they’re unable to reach you, you will be marked as a No Show in our system. After three No Shows, the system will automatically issue a hold on your tutoring account. If this occurs, please contact utp@hofstra.edu to speak with a member of our staff.

If you experience any problems or have questions, please contact the UTP at utp@hofstra.edu.


Become a Tutor

The Undergraduate Tutorial Program (UTP) hires undergraduate student employees to serve as peer tutors. Tutors for UTP focus on clarifying course content and providing study strategies in a variety of undergraduate courses. Tutors receive an hourly wage as student employees. Interested candidates must possess a high level of competency and skill in their subject area and meet the criteria below:

  • Matriculated Hofstra undergraduate student (sophomore, junior or senior)
  • Minimum 3.25 cumulative GPA
  • Earned B+ or better in the course(s)
  • Secured two faculty endorsements
  • Possess excellent communication and interpersonal skills
  • Committed to academic success
  • Demonstrates integrity
  • Punctual, organized, and responsible
  • Comfortable with technology or willing to learn

Tutoring hours vary by subject area, but we request 10 hours of availability per week. Tutoring is scheduled between 9 a.m. and 8 p.m., Monday through Friday (weekend tutoring may be considered as well).

For student applicants: To apply for a tutor position, please use this application link.

For faculty: To recommend a student, please use this faculty endorsement form link.

Questions? Please contact us at utp@hofstra.edu or 516-463-4002.

See what our CRLA Certified Tutors had to say about their experiences working for the UTP:

“One of the most rewarding aspects of tutoring is watching students succeed and achieve the goals they came in believing were out of their range of potential!”
– Heather, Spanish tutor

“What I find most rewarding about tutoring is when students come back to say how helpful I was throughout the semester and how much a simple tip or mnemonic got them through an exam. Tutoring isn't just a job, it is a rewarding time during my week that I get to help students excel!”
– Valeria, NOAH and chemistry tutor

“The most rewarding thing about tutoring is talking to students about their own interests, especially when they are psychology majors like myself. I enjoy hearing about their aspirations and goals after college, and other courses they hope to take at Hofstra to achieve those goals. Tutoring has led me to think that someday I would like to be a professor!”
Karleigh, psychology tutor

“I partake in tutoring because I genuinely want to impart any knowledge or expertise that I may possess in a given subject to assist my tutees with whatever class they may be struggling with. Having the opportunity to witness my tutees’ gradual development into critical thinkers and successful learners is extremely rewarding. As Galileo once fantastically said, ‘You cannot teach a man anything; you can only help him find it within himself.’”
- Aden, French and Italian tutor

“By tutoring, I felt that I was making a difference in a student's life. I wasn't just their tutor, I was also someone they could talk to in a time of need. The most rewarding thing I found from tutoring students was the connections we made. It was rewarding to be their tutor because I knew I was helping them achieve better grades, but I was also an acquaintance that they could talk to about things if they were having a bad day.”
– Britney, Chinese tutor

“A rewarding feeling is definitely helping students feel a great sense of understanding and excitement when they comprehend a topic they once found difficult. The cheers of students who feel relieved from understanding something difficult has made me feel personally proud of their growth and hard work!”
Saher, psychology tutor


Tutor Certification

CRLA logo

Undergraduate Tutorial Program

College Reading and Learning Association

 

The Undergraduate Tutorial Program has earned Level III certification by the College Reading and Learning Association (CRLA) for its tutor training program. This certification enables the UTP to certify tutors on Regular, Advanced, or Master tutor levels based on training and experience.

History

Since March 1989, over 1000 college and university tutorial programs in the United States and Canada have received tutor training certification through CRLA's International Tutor Training Program Certification (ITTPC).

Purpose

The purpose of this program is twofold. First, it provides recognition and positive reinforcement for tutors' successful work from an international organization, CRLA. Second, its certification process sets a standard of skills and training for tutors.

Endorsements

CRLA's ITTPC has been endorsed by the National Association for Developmental Education, Commission XVI of the American College Personnel Association, the American Council of Developmental Education Associations, Association for the Tutoring Professional, and the National Tutoring Association.

What does certification mean?

Tutors who receive level one status have met the basic requirements for tutor certification, which includes training on tutor roles and responsibilities, designing and implementing effective tutoring sessions, communication skills, tutoring techniques, and study skills strategies, as well as the accumulation of required tutoring experience. After completion of level one (Regular) certification, a tutor may then continue training to be certified at the Advanced or Master levels.