NON-EMERGENCY MEDICAL SITUATIONS
What services does Student Health Services provide?
The Hofstra University Student Health Services focuses on providing holistically oriented urgent/emergent health care. This includes initial diagnosis and treatment of injuries and illnesses, and appropriate follow-up for most short-term illnesses. The Center has an open access system for appointments: if students call in the morning, they can usually get an appointment the same day or they can go through their Hofstra portal and make an appointment on line through the Medicat icon. For more details, including location and hours of operation, please consult hofstra.edu/wellness.
What should my student do for a sore throat or other minor illness?
Please advise your student to make an appointment with Student Health Services by calling 516-463-6745 or going online through their Hofstra portal. Calling in the morning is preferable than doing it later in the day. Currently, Student Health Services is open 7 days a week during the daytime. Please visit hofstra.edu/wellness for current hours of operation.
My student reports being medically withdrawn from classes? What does that mean?
When students are medically withdrawn from classes that usually means that they are missing proof of the immunizations as required by New York State. When medically withdrawn, residential students are also required to leave their residence hall. Students receive multiple email reminders from Student Health Services prior to the deadline notifying them of this requirement. The students should contact Student Health Services as soon as possible to resolve the issue. Once the Center staff clears students in the system, they will automatically be re-enrolled in classes.
Does Student Health Services staff write and dispense prescriptions?
Pharmaceutical services are available and include over-the-counter medications as well as a range of prescription drugs, such as common antibiotics. Advanced providers can also write prescriptions that your student can fill in a local pharmacy. Please note that Hofstra Shuttle takes students to the local shopping mall a couple times per week, including Target (that has a pharmacy). Most of the medications that are dispensed at Student Health Services are provided at cost. Students may use their DutchDebit accounts, checks or cash to pay for those medications.
My student takes medication on an ongoing basis. How can prescriptions be refilled?
Your student's primary-care provider should provide the prescriptions for chronic conditions. If your student needs a primary-care provider in the area, Student Health Services staff will provide referrals. Student Health Services may provide prescriptions for common medications such as antibiotics.
What health-related items do you suggest to bring to campus?
• A copy of the insurance card
• Name, address and telephone number of his/her primary care provider
• Knowledge of medications that he/she has been prescribed
• Emergency contact name and telephone number(s)
• Pain reliever/fever reducer
• Hot/cold pack
• Elastic bandage
• Adhesive bandages
• Gauze pads and tape
• Over-the-counter cold/allergy relief medicines
• For contact lens wearers, have eye glasses available (in case of injury, infection or loss)
Can parents know if their students visited Student Health Services and discuss the treatment?
Unless your student gives written permission for that particular visit, the medical providers will not be able to discuss your student's treatment with you as per HIPAA regulations. Please discuss this issue with your student.