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HOFSTRA UNIVERSITY FACILITIES AND OPERATIONS

Service Requests

Facilities and Operations serves the 240-acre campus 24 hours a day to insure safety, readiness and accessibility. Hofstra administration, staff and faculty should request non-emergency services using the Facilities and Operations Work Request. For facilities emergencies, contact the Facilities and Operations Service Desk at (516) 463-6619 for further assistance.

GUIDELINES FOR SERVICE REQUESTS

WORK REQUESTS

Note: Time Sensitive/ Urgent issues- requests for maintenance may be deemed urgent if requiring immediate attention or must be scheduled within 24 hours.    

For Hofstra Staff-  Hofstra staff log on to the Hofstra Portal for the WebTMA  Work Request Form in the My Applications menu. For assistance or to report an issue that requires immediate attention, contact the Facilities and Operations Work Controls Group at (516) 463-6619 or review the guidelines for  Work Requests in WebTMA in the Forms/Facilities and Operations menu on the Hofstra Portal. 

For Hofstra Resident Students-  Resident students should use the WebTMA portal to report issues in Residence Halls, or contact the Residential Life office at (516) 463-6930.  To report an issue that requires immediate attention, contact the Residential Life office at (516) 463-6930 or the Department of Public Safety at (516) 463-6606.

For Hofstra Non-Resident Students- Non-Resident students should report issues anywhere on campus to a Hofstra staff member.