If you are having any difficulty using this website, please contact the Help Desk at Help@nullHofstra.edu or 516-463-7777 or Student Access Services at SAS@nullhofstra.edu or 516-463-7075. Please identify the webpage address or URL and the specific problems you have encountered and we will address the issue.

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Students: Online Learning


Frequently Asked Questions

All classes are online. How does this work?

At the start of each class session, you should:

1

Start here

Look for the syllabus, announcements, and course materials on Blackboard.

2

Complete option 1, then:

Look for "Discussions" on Blackboard.

3

Complete option 2, then:

Look for a live broadcast presentation from the instructor on "Zoom" or "Blackboard Collaborate."

  • How to attend a class meeting with Zoom
    Instructions
  • How to attend a class meeting with Blackboard Collaborate
    Instructions
  • Access Zoom or Blackboard Collaborate via Blackboard on the My.Hofstra.edu Portal
    My.Hofstra.edu Portal

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I have concerns about how well I will do in my course now that all learning is online. Can I still request the Pass/D+/D/Fail option even though the posted due date has passed?

For the Spring 2020 semester, Hofstra University will allow undergraduate students to elect a Pass/D+/D/Fail option and graduate students to elect a Pass/Fail option, through Friday, May 8, 2020 for current term courses that are in progress.

This form will need to be e-mailed as an attachment to Registrar[at]hofstra.edu.

For this semester's courses only, the Pass/D+/D/Fail option for undergraduates may be applied to any degree requirement, including general education courses, distribution courses, major and minor courses, and electives and will not count towards the regular 15/30 credit limits for the Pass/D+/D/Fail option. Undergraduate students are strongly encouraged to consult with their advising dean in the Center for University Advising (CUA) or faculty advisor before electing this option.

For graduate coursework in Spring 2020, the Pass/Fail option may also be applied to any requirement without the normal credit restrictions. Unlike the undergraduate option, a graduate student "pass" is recorded for letter grades of B- and above. This option cannot be applied if prohibited by the graduate program’s accreditation standards. Graduate students should contact their program advisor to ensure the Pass/Fail may be applied to their degree program. This policy is not applicable to the Law School and the Medical School.

Students who are enrolled as part of the INTO program must contact Dr. Frank Gaughan (e-mail) to see if they are eligible for this grade option.

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Is there a limit to the number of courses I can elect to pursue on a Pass/D+/D/Fail basis during the Spring 2020 semester?

There is no limit to the number of courses that can be elected for the Spring 2020 semester. However, students are advised not to rush into this option and to consult with their CUA advising dean or faculty advisor for guidance regarding which courses are appropriate to consider. Note: Full-time students must earn at least 12 semester hours in letter grades other than P in order to be eligible for Dean’s or Provost’s list.

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Can I utilize the Pass/D+/D/Fail option for graduate school prerequisites I am attempting during the Spring 2020 semester?

Students are discouraged from electing the Pass/D+/D/Fail option for courses that may serve as graduate school prerequisites since a letter grade is typically required and are encouraged to consult with their CUA advising dean or faculty advisor for further guidance.

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I am in a teacher education program. Will New York State allow the “pass-fail option” for students seeking teacher certification?

For Undergraduate Students: Teacher candidates completing Hofstra’s New York state registered program, seeking certification through Hofstra University, can use the Pass/D+/D/Fail option during the Spring 2020 semester. Please Note: Students seeking certification through an alternative route, not through program completion/recommendation, will need a C or above in content and pedagogy coursework. Therefore, the Pass/Fail option from Hofstra in content or pedagogy would not be advisable since Hofstra’s P is C- or better.

For Graduate Students: Teacher candidates completing Hofstra’s New York state registered program, seeking certification through Hofstra University, can use the Pass/Fail option during the Spring 2020 semester. Please Note: Students seeking certification through an alternative route, not through program completion/recommendation, will need a B- or above in content and pedagogy coursework at the graduate level. Hofstra’s P at the graduate level is equivalent to a B- or better. Still, graded courses are recommended if you are choosing this pathway.

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What academic support services are available for me?

Center for Academic Excellence

  • Success Advising: The Center for Academic Excellence will continue to serve our students via phone or virtual (video) appointments for the remainder of the semester. Students are highly encouraged to make appointments through Connect. We recognize that students are facing diverse and challenging circumstances, and we remain available to help them navigate the completion of their spring 2020 coursework. Students can make an appointment to discuss strategies to help manage their time while completing distance learning assignments, strategies to stay engaged in their distance learning courses, as well as other academic questions or concerns they may have. If you have any difficulty scheduling an appointment, please email us at cae@hofstra.edu
  • Tutoring: The Undergraduate Tutorial Program within the Center for Academic Excellence will provide virtual, peer tutoring support for many of our current courses that have been supported by in-person peer tutors. We are in the process of creating these platforms and will slowly be rolling out one-on-one online peer tutoring appointments and peer group-tutoring appointments starting the week of March 23. Almost every course that was previously supported through one-on-one and group tutoring will continue with remote, virtual access. However, we may not be able to provide peer tutoring for courses that were not previously staffed by a peer tutor. For additional questions related to tutoring support, please email us at utp[at]hofstra.edu

Student Access Services

  • The SAS Testing Center will be closed for on-site proctoring services. However, we will remain available as a resource for you all, and your accommodations will be provided in your online courses. In order to receive extended time accommodations for online exams, you will need to advise your professors that you would like to use your extended time accommodation for each exam at least a few business days in advance to the exam so that they have time to add your extra time onto the exam. If you have special accommodations beyond extended time, the Testing Lab staff may be able to assist you directly. The testing center can be reached through email at SASTesting[at]hofstra.edu. We are here for all of you, so please continue to reach out to us! Student Access Services is open remotely Monday through Friday, 9 a.m. to 5 p.m. Feel free to email us at SAS[at]hofstra.edu. If you have concerns or questions, please e-mail us and we can coordinate a Zoom meeting with any of our staff members if needed. As always, you can make an appointment through Connect, and we will reach out to you to prepare for a meeting either by phone or Zoom.

Center for University Advising

  • While our physical office in Memorial Hall will no longer be open until further notice, the full CUA team will continue to be available for advising appointments and support throughout the spring semester with our team working remotely. Please continue to use Connect to schedule your advising appointments. Once scheduled, we will follow up with you to confirm whether the appointment will take place via Zoom (video chat) or phone. If you experience any challenges scheduling an appointment or have any specific advising questions or concerns moving forward, please email your advising dean directly and they will get right back to you.

Career Center

  • While our physical office in M. Robert Lowe Hall will no longer be open until further notice, the full Career Center team will continue to be available for advising appointments throughout the spring semester with our team working remotely. Please continue to use Connect to schedule your appointments. Once scheduled, we will follow up with you to confirm whether the appointment will take place via Zoom (video chat) or phone. If you experience any challenges scheduling an appointment or have any specific advising questions or concerns moving forward, please contact the Career Center directly at careercenter[at]hofstra.edu.

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What's the best way for me to remain in touch with the University?

All students, faculty, and staff have a Hofstra e-mail account, which is the primary channel for communication between you and the University. Departments, including the Office of the Provost and Information Technology Services (ITS), will stay in touch with you by sending messages to your Hofstra e-mail account, so you should check it often.

If you need assistance with your Hofstra e-mail account, please contact the ITS Help Desk using the information below.

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Where can I find help?

Beginning Monday, March 23, the ITS Help Desk will have new expanded hours on days when classes are held.

ITS Help Desk

Support via Phone and E-mail:

  • During the semester, on days when classes are held:
    Monday to Thursday, 8 a.m. to 8 p.m.
    Friday, 8 a.m. to 5 p.m.
  • Between semesters and on days when classes are not held:
    Monday to Friday, 8 a.m. to 5 p.m.

How to reach us:

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Did You Know?
  • There were 30 educational institutions that experienced data breaches in 2014. Learn more about data security at //bit.ly/1GVcG4b.

    //www.huffingtonpost.com/kyle-mccarthy/five-colleges-with-data-b_b_6474800.html
  • Hofstra Telecommunications works on the TV network, the data network, and the various outdoor emergency endpoints in addition to the telephone system.

  • There are about 3,500 phones, 2,000 TV connections and 10,000 data connections on campus.

  • Three out of five Hofstra students prefer a learning environment with some online components.

  • 62% of Hofstra students agree that technology makes them feel connected to what's going on at the university.

  • You have your own personal email blacklist. When you receive spam, right click on it, choose Junk, then choose Block Sender or Junk E-mail options.

  • Spam and Phishing emails are different! Spam is annoying but harmless. Phishing is malicious and needs to be reported. Learn more at www.hofstra.edu/itsecurity.

  • During the average month the Hofstra IT department blocks 109,000 Spyware / Viruses.

  • You can use the Previous Versions feature of Microsoft Windows to restore local or network files and folders that you accidentally modified or deleted.

    //windows.microsoft.com/en-us/windows/previous-versions-files-faq#1TC=windows-7
  • You can access your mapped drives (F:, S:, etc.) from any web browser on or off campus through the myfiles feature in the Hofstra portal.

  • Not a fan of "Conversation View" in Office 365? You can switch by clicking the arrow next to All in your Inbox and selecting "View As - Messages."

  • Planning for the yearly Memorial Day Banner software upgrade starts in November and involves almost every administrative department on campus.

  • You can get Help Desk Info, Tech Tips, and Microsoft Online Learning info at Hofstra by going to this link.

    //www.hofstra.edu/About/it/index.html
  • The programming department creates and maintains programs and forms that enable students and faculty to use Blackboard.

  • The programming department creates and maintains programs and forms that enable students and faculty to use tutortrac.

  • The programming department creates and maintains programs and forms that enable students and faculty to use TK20.

  • The programming department creates and maintains programs and forms that enables UG admissions to process 100,000 recruits a year via more efficiently.

  • The programming department creates and maintains programs and forms that enables Payroll to process employees information more efficiently.

  • The programming department creates and maintains programs and forms that enables the registrar to assist students in registering more efficiently.

  • The programming department creates and maintains programs and forms that enables the student and registrar to use the degree works degree auditing tool.

  • The new my.hofstra.edu portal is responsive and can be used on a mobile device or tablet.

  • The SEAS Co-Op program help students prepare for their career in technology and engineering by forming partnerships with companies.

    //www.hofstra.edu/academics/colleges/seas/co-op/index.html
  • SEAS launched its Center for Innovation last year and it aims to connect faculty with regional partners which then meets with students.

    //www.hofstra.edu/academics/colleges/seas/seas-center-innovation.html
  • The SEAS Big Data Lab is currently supporting research and teaching initiatives that support virtualization and process intensive tasks.

    //www.hofstra.edu/academics/colleges/seas/computer-science/computer-big-data-lab.html
  • Hofstra maintains over 1,400 lab computers for student use.

  • What to know to how to effectively integrate a teaching tool into your course? Contact FCS.

  • Did you know FCS can you help you think of strategies to improve information retention for your students?

  • What to know what virtual reality is all about? Curious if virtual reality is a fit for you curriculum? Give FCS a call.

  • FCS provides multiple workshops on various teaching tools. Call us to schedule an appointment at 463-7777, option 2, then 1.

  • What to know how that thing works in the classroom? Give FCS a shout at FCSHelp@hofstra.edu

  • You have heard of the Smartboard, but don't know how to use it. Call FCS to find out what its all about at 463-7777, option 2, then 1.

  • Want to up your Blackboard skills? Contact FCS at FCSHelp@hofstra.edu

  • Your students love to collaborate with their classmates. Let FCS show you how to achieve new teacher-student and student-student collaboration.

  • Did you know that Production Control has an email product that allows you to customize/personalize an email that can be sent to thousands of people in seconds.

  • Did you know that you should check with the Help Desk before upgrading your Java version?

  • Hofstra's electronic document storage tool contains 2.4 million documents spanning over 7 million pages? That's the equivalent of 350 4-drawer filing cabinets.

    //www.ilmcorp.com/tools-and-resources/estimate-the-number-of-pages-or-images-2?utm_expid=8698141-5.8hJO1lAmSS625OzLZIpCmQ.1&utm_referrer=http%3A%2F%2Fwww.ilmcorp.com%2Ftools-and-resources%2Froi-calculator
  • Most classroom problems can be fixed in less than 24 hours if reported to the Help Desk right away.

  • Hofstra IT is testing wireless projection from laptops and other devices in a few classrooms on campus. Call FCS @ 3-6894 and let us know if you're interested.

  • Every classroom should have wireless internet access. If you're experiencing a weak signal, or no signal at all please report it to the Help Desk.

  • Hofstra IT replaces all classroom AV and computer equipment on a set schedule, greatly reducing in room failures and repair times.