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Students: Online Learning


Frequently Asked Questions

All classes are online. How does this work?

At the start of each class session, you should:

1

Start here

Look for the syllabus, announcements, and course materials on Blackboard.

2

Complete option 1, then:

Look for "Discussions" on Blackboard.

3

Complete option 2, then:

Look for a live broadcast presentation from the instructor on "Zoom" or "Blackboard Collaborate."

  • How to attend a class meeting with Zoom
    Instructions
  • How to attend a class meeting with Blackboard Collaborate
    Instructions
  • Access Zoom or Blackboard Collaborate via Blackboard on the My.Hofstra.edu Portal
    My.Hofstra.edu Portal

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Can I still request the "Pass / Fail" option, or "Withdraw" from a course, even though the posted due date has passed?

Undergraduate Students

For the Spring 2020 semester, Hofstra University will allow undergraduate students to elect a Pass/D+/D/Fail option or to Withdraw from a course through Friday, May 8, 2020 for current term courses in progress. Students can elect the Pass/D+/D/Fail option for Spring 2020 courses by using the link below:

https://my.hofstra.edu/web/home-community/pass-fail-registration

If you have any questions or issues submitting your request, please e-mail Registrar[at]hofstra.edu.

  • The grade of Pass is equivalent to a C- or better.
  • Faculty are not able to select this option for any student or an entire class.
  • For this semester's courses only, the Pass/D+/D/Fail option for undergraduates may be applied to any degree requirement, including general education courses, distribution courses, major and minor courses, language, honors options, and electives and will not count towards the regular 15/30 credit limits for the Pass/D+/D/Fail option.
  • A grade of Pass is not counted in determining cumulative grade point average, and courses with a Pass grade are counted in the total number of credits accumulated for graduation. Grades of D and D+ will be counted in determining cumulative grade point average.
  • Opting for a Pass grade for this semester will not impact Deans list or Provost scholar eligibility as long as you have earned the required minimum 12 credits in letter grades that count toward the GPA.
  • For the Fall 2020 semester academic scholarships, Pass grades and letter grades will both contribute to the total credits earned, but Pass grades will not enter into GPA calculations. Decisions on scholarship reinstatement will be made, as always, on a case-by-case basis.
  • Students in dual and accelerated programs as well as those considering graduate, professional, or clinical education are encouraged to speak to their faculty and/or academic advisor to discuss implications of taking the Pass/D+/D/Fail option at this time.
  • INTO students must contact Dr. Frank Gaughan (Frank.P.Gaughan[at]hofstra.edu) for advisement regarding this grade option.
  • Teacher candidates completing Hofstra’s New York state registered program, seeking certification through Hofstra University, can use the Pass/D+/D/Fail option during the Spring 2020 semester. Please Note: Students seeking certification through an alternative route, not through program completion/recommendation, will need a C or above in content and pedagogy coursework. Therefore, the Pass/Fail option from Hofstra in content or pedagogy would not be advisable since Hofstra’s P is C- or better.

Graduate Students

For the Spring 2020 semester, Hofstra University will allow graduate students to elect a Pass/Fail option or to Withdraw from a course through Friday, May 8, 2020 for current term courses that are in progress. Students can elect the Pass/Fail option for Spring 2020 courses by using the link below:

https://my.hofstra.edu/web/home-community/pass-fail-registration

If you have any questions or issues submitting your request, please e-mail Registrar[at]hofstra.edu.

  • Unlike the undergraduate "Pass", a graduate course grade of Pass is equivalent to a B- or better.
  • Faculty are not able to select this option for any student or an entire class.
  • Graduate Students should contact their program director to discuss the potential ramifications of the Pass/Fail option for their specific degree program and/or licensure/professional certification eligibility. The Pass/Fail option may also be applied to any requirement without the normal credit restrictions, except for programs with specialized accreditation or program-specific academic progression criteria that does not allow Pass/Fail grading.
  • For the Fall 2020 semester academic scholarships, Pass grades and letter grades will both contribute to the total credits earned, but Pass grades will not enter into GPA calculations. Decisions on scholarship reinstatement will be made, as always, on a case-by-case basis.
  • INTO students must contact Dr. Frank Gaughan (Frank.P.Gaughan[at]hofstra.edu) for advisement regarding this grade option.
  • Teacher candidates completing Hofstra’s New York state registered program, seeking certification through Hofstra University, can use the Pass/Fail option during the Spring 2020 semester. Please Note: Students seeking certification through an alternative route, not through program completion/recommendation, will need a B- or above in content and pedagogy coursework at the graduate level. Hofstra’s P at the graduate level is equivalent to a B- or better. Still, graded courses are recommended if you are choosing this pathway.
  • This policy does not apply to the Law School or the Medical School.

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What academic support services are available for me?

Center for Academic Excellence

  • Success Advising: The Center for Academic Excellence will continue to serve our students via phone or virtual (video) appointments for the remainder of the semester. Students are highly encouraged to make appointments through Connect. We recognize that students are facing diverse and challenging circumstances, and we remain available to help them navigate the completion of their spring 2020 coursework. Students can make an appointment to discuss strategies to help manage their time while completing distance learning assignments, strategies to stay engaged in their distance learning courses, as well as other academic questions or concerns they may have. If you have any difficulty scheduling an appointment, please email us at cae@hofstra.edu
  • Tutoring: The Undergraduate Tutorial Program within the Center for Academic Excellence will provide virtual, peer tutoring support for many of our current courses that have been supported by in-person peer tutors. We are in the process of creating these platforms and will slowly be rolling out one-on-one online peer tutoring appointments and peer group-tutoring appointments starting the week of March 23. Almost every course that was previously supported through one-on-one and group tutoring will continue with remote, virtual access. However, we may not be able to provide peer tutoring for courses that were not previously staffed by a peer tutor. For additional questions related to tutoring support, please email us at utp[at]hofstra.edu

Student Access Services

  • The SAS Testing Center will be closed for on-site proctoring services. However, we will remain available as a resource for you all, and your accommodations will be provided in your online courses. In order to receive extended time accommodations for online exams, you will need to advise your professors that you would like to use your extended time accommodation for each exam at least a few business days in advance to the exam so that they have time to add your extra time onto the exam. If you have special accommodations beyond extended time, the Testing Lab staff may be able to assist you directly. The testing center can be reached through email at SASTesting[at]hofstra.edu. We are here for all of you, so please continue to reach out to us! Student Access Services is open remotely Monday through Friday, 9 a.m. to 5 p.m. Feel free to email us at SAS[at]hofstra.edu. If you have concerns or questions, please e-mail us and we can coordinate a Zoom meeting with any of our staff members if needed. As always, you can make an appointment through Connect, and we will reach out to you to prepare for a meeting either by phone or Zoom.

Center for University Advising

  • While our physical office in Memorial Hall will no longer be open until further notice, the full CUA team will continue to be available for advising appointments and support throughout the spring semester with our team working remotely. Please continue to use Connect to schedule your advising appointments. Once scheduled, we will follow up with you to confirm whether the appointment will take place via Zoom (video chat) or phone. If you experience any challenges scheduling an appointment or have any specific advising questions or concerns moving forward, please email your advising dean directly and they will get right back to you.

Career Center

  • While our physical office in M. Robert Lowe Hall will no longer be open until further notice, the full Career Center team will continue to be available for advising appointments throughout the spring semester with our team working remotely. Please continue to use Connect to schedule your appointments. Once scheduled, we will follow up with you to confirm whether the appointment will take place via Zoom (video chat) or phone. If you experience any challenges scheduling an appointment or have any specific advising questions or concerns moving forward, please contact the Career Center directly at careercenter[at]hofstra.edu.

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What's the best way for me to remain in touch with the University?

All students, faculty, and staff have a Hofstra e-mail account, which is the primary channel for communication between you and the University. Departments, including the Office of the Provost and Information Technology Services (ITS), will stay in touch with you by sending messages to your Hofstra e-mail account, so you should check it often.

If you need assistance with your Hofstra e-mail account, please contact the ITS Help Desk using the information below.

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Where can I find help?

Beginning Monday, March 23, the ITS Help Desk will have new expanded hours on days when classes are held.

ITS Help Desk

Support via Phone and E-mail:

  • During the semester, on days when classes are held:
    Monday to Thursday, 8 a.m. to 8 p.m.
    Friday, 8 a.m. to 5 p.m.
  • Between semesters and on days when classes are not held:
    Monday to Friday, 8 a.m. to 5 p.m.

How to reach us:

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