Parent & Family Programs

Family eSpace

Family eSpace is an online parent portal designed to inform and engage family members of Hofstra students. Students must authorize their parents and family members for Family eSpace (see the instructions below). Parents and family members can use Family eSpace to:

  1. See their Family Orientation date;
  2. Advise us of their engagement preferences by completing the My Information form;
  3. Complete the Authorization Form – Minor Students (for the parents/guardians of students aged 17 and under);
  4. View the Parent and Family Council information;
  5. Opt-in to the Regional Family directory to connect with other Hofstra parents and family members;
  6. Access their Hofstra student’s final grades (on January 15 for the fall semester, and on June 15 for the spring semester), class schedule, and campus address if they are FERPA-authorized for that information.

How Students Authorize Parents/Family Members:

  1. Log into to their student portal at my.hofstra.edu.
  2. Select the person icon on the upper right corner and select My Account from the drop-down menu.
  3. Select FERPA/Family eSpace/eBill from the tabs on the left.
  4. Use the FERPA tab to add a family member and to select a type of FERPA-protected information the student wants to share with this family member (all Records, Financial Records, Academic Records, etc.). Students may choose not to grant FERPA access by clicking "No Records," but still give access to Family eSpace to their parents.
  5. Click on the Family eSpace tab on top.
  6. Scroll down and select Invite to Family eSpace under the family member's name.
  7. In the white pop-up window, select New Family Member and enter the family member's email address. Then submit.

How Parents/Families Log In:

  1. The family member will receive an automated email from family-portal@hofstra.edu to activate their account and set up a username/password. Please note that the login code in the email expires in 72 hours. If the parent does not activate the Family eSpace account within 72 hours, the student may re-invite the parent through the student portal at the same page (My Account > FERPA/FamilyeSpace/eBill).
  2. After parents/family members have created a login through a link in the invite email, they are all set to enter Family eSpace at any time at my.hofstra.edu (the same login page as the student portal). Enter your parent email in the top (username) field and your password in the bottom (password) field.
  3. If the parent enabled the Family eSpace account but is unable to log in, the parent should reset the password. At my.hofstra.edu, click on the yellow button Reset your Password.
  4. VERY IMPORTANT NEXT STEP: Ignore the request for a Hofstra ID Number (this is for students) and, on the bottom of the pop-up, click on "If you are trying to access the Family eSpace, you can skip this step." Use your parent email address your student authorized for Family eSpace when resetting the password.
  5. Use your parent email as your username every time you want to log into Family eSpace at my.hofstra.edu.

If you have questions, please contact Parent and Family Programs at 516-463-4698 or parents@hofstra.edu.

eBill

eBill is Hofstra’s paperless billing system through the online payment center. Students must have at least one authorized user assigned to their eBill account to ensure important information regarding billing, payments, payment plans and tax information is received. eBill authorization is separate from FERPA and Family eSpace authorizations.

Students follow the instructions on how to add an authorized user. Parents log in at my.hofstra.edu under the Online Payment Center button.

FERPA authorization (see above) is needed in addition to eBill authorization if you want to speak with the Student Financial Services counselors about the details of your student’s financial record.

If you have questions, please contact Parent and Family Programs at 516-463-4698 or parents@hofstra.edu.